RetailDetail EU
Europe - EN
  • België - NL
  • Belgique - FR
  • Nederland - NL
  • España - ES
  • France - FR
  • Europe - EN
  • Newsletter
  • Contact & Route
Members' area
  • Log in
  • Become a member
  • News
    • Food
    • Fashion
    • Home
    • Electronics
    • Beauty/Care
    • DIY/Garden
    • Leisure
    • General
  • Events
    • EVENTS 2026
    • EVENT PARTNERSHIPS
  • Advertising
    • PRINT ADVERTISING
    • ONLINE ADVERTISING
  • Members’ area
RetailDetail EU
Europe - EN
  • België - NL
  • Belgique - FR
  • Nederland - NL
  • España - ES
  • France - FR
  • Europe - EN
  • Newsletter
  • Contact & Route
  • News
    • Food
    • Fashion
    • Home
    • Electronics
    • Beauty/Care
    • DIY/Garden
    • Leisure
    • General
  • Events
    • EVENTS 2026
    • EVENT PARTNERSHIPS
  • Advertising
    • PRINT ADVERTISING
    • ONLINE ADVERTISING
  • Members’ area
Members' area
  • Log in
  • Become a member
thumb
Written by Pauline Neerman
In this article
  • Companies H&M
  • Topics Financial results
Share article
  • facebook
  • instagram
  • twitter
  • linkedin
  • email

H&M aims to win back consumers after sales slump

icon
Fashion27 March, 2024
H&M / Martin Pilette

Despite a sales drop of 2 %, H&M CEO Daniel Ervér is pleased with the increase in profits and gross margin. The fashion giant plans to reduce the number of its shops by sixty units this year.

Falling costs

In its first quarter (1 December to 29 February), the Swedish group achieved net sales of 53.7 billion crowns (4.7 billion euros). Nonetheless, Ervér believes that his fashion giant has developed in the right direction, focusing mainly on profitability.

Gross profit rose by 7 % to 27.7 billion Swedish crowns (2.4 billion euros), corresponding to a gross margin of 51.5 %. Operating profits even rose 186 % to 2.07 billion Swedish crowns (200 million euros), equivalent to a threefold increase in the profit margin to 3.9%.

Ervér boasts he managed to reduce costs, mainly through efficiencies in the supply chain. Although the group still sources most of its products from the Far East, H&M also wants to produce closer to home and invests in nearshoring. However, the group admits that some of the cost reductions have come naturally through lower raw material and transport costs than last year.

Investing in shops

The H&M Group realises that the time has come to boost sales: improving the customer offer, the shopping experience and the supply chain are now top priorities. For example, the retailer wants to lower its prices, particularly in the United States.

The fast-fashion player also wants to reinvest in its physical shops, renovating 250 shops this year. Particular attention will be paid to major cities such as London and New York, “to rebuild credibility” with consumers. In total, H&M plans to open around 100 new shops, while closing 160 this year, meaning a net reduction of sixty.

At the same time, H&M has published its sustainability report for 2023. Last year, its greenhouse gas emissions fell by 22 %, while 85 % of the materials used were recycled or sustainable. The new ambition is to use 50 % recycled materials by 2030, compared with 25 % today. With this in mind, the H&M group has co-founded Syre, which aims to develop the recycling of polyester from textile to textile. The aim is to close the loop, moving from virgin polyester and rPET to a circular alternative.

More about... Fashion
See more
  • icon
    Fashion30 January, 2026
    Saks Off Fifth to close 57 stores and online shop

    Luxury department store group Saks Global is closing most of its lower-priced Saks Off 5th stores and the remaining Neiman Marcus Last Call stores as part of its restructuring. Its e-commerce activities are also being scaled back.

  • icon
    Fashion30 January, 2026
    Adidas achieves highest turnover ever

    Adidas closed 2025 with record sales. Based on preliminary, unaudited figures, profits also grew significantly and the group maintained its margins. The company sold more products at full price.

  • icon
    Fashion29 January, 2026
    Levi Strauss sees strong demand for denim

    Despite higher import tariffs in the US and a decline in consumer spending, Levi Strauss is seeing strong demand for denim. The Beyond Yoga brand is also experiencing remarkable growth.

Most read
  • icon
    Fashion8 January, 2026
    Zalando closes German distribution center: 2,700 jobs at risk
  • icon
    Fashion16 January, 2026
    The very first Zara store is closing after more than fifty years
  • icon
    General7 January, 2026
    Shein partially reopens French marketplace
  • icon
    Fashion29 January, 2026
    H&M exceeds profit expectations despite decline in sales
Follow RetailDetail
  • socialFacebook
  • socialTwitter
  • socialInstagram
  • sociallinkedIn
footer-logo
RetailDetail, the leading b2b-retailcommunity in the Benelux, keeps retail professionals up-to-date by means of online & offline publications, retail events, inspiring retail hunts and the unique co-creation platform The Loop, where retailers and their suppliers can experience the future of shopping.
Mailing Address
Genuastraat 1/41
2000 Antwerp
How to reach us:
Directions
© 2026 RetailDetail
general conditions | privacy policy
Contact us About us info@retaildetail.be
We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. By clicking “Accept All”, you consent to the use of ALL the cookies.
Accept All
Manage consent

Privacy Overview

This website uses cookies to improve your experience while you navigate through the website. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. We also use third-party cookies that help us analyze and understand how you use this website. These cookies will be stored in your browser only with your consent. You also have the option to opt-out of these cookies. But opting out of some of these cookies may affect your browsing experience.
Necessary
Always Enabled
Necessary cookies are absolutely essential for the website to function properly. This category only includes cookies that ensures basic functionalities and security features of the website. These cookies do not store any personal information.
Non-necessary
Any cookies that may not be particularly necessary for the website to function and is used specifically to collect user personal data via analytics, ads, other embedded contents are termed as non-necessary cookies. It is mandatory to procure user consent prior to running these cookies on your website.
SAVE & ACCEPT