RetailDetail EU
Europe - EN
  • België - NL
  • Belgique - FR
  • Nederland - NL
  • España - ES
  • France - FR
  • Europe - EN
  • Newsletter
  • Contact & Route
Members' area
  • Log in
  • Become a member
  • News
    • Food
    • Fashion
    • Home
    • Electronics
    • Beauty/Care
    • DIY/Garden
    • Leisure
    • General
  • Events
    • EVENTS 2026
    • EVENT PARTNERSHIPS
  • Advertising
    • PRINT ADVERTISING
    • ONLINE ADVERTISING
  • Members’ area
RetailDetail EU
Europe - EN
  • België - NL
  • Belgique - FR
  • Nederland - NL
  • España - ES
  • France - FR
  • Europe - EN
  • Newsletter
  • Contact & Route
  • News
    • Food
    • Fashion
    • Home
    • Electronics
    • Beauty/Care
    • DIY/Garden
    • Leisure
    • General
  • Events
    • EVENTS 2026
    • EVENT PARTNERSHIPS
  • Advertising
    • PRINT ADVERTISING
    • ONLINE ADVERTISING
  • Members’ area
Members' area
  • Log in
  • Become a member
thumb
Written by Jorg Snoeck
In this article
Share article
  • facebook
  • instagram
  • twitter
  • linkedin
  • email

Alibaba shines under dark clouds

icon
General3 February, 2021

Following Amazon, Alibaba has also announced record sales: in the past quarter, e-commerce sales grew by 38 per cent, thanks to the Singles Day shopping frenzy. However, the Chinese government casts a dark shadow.

 

779 million customers

In the last three months of 2020, AliExpress and Tmall, Alibaba’s subsidiary, recorded sales of 221.1 billion yuan (28.4 billion euros), up 37 per cent and more than analysts expected. The turnover came primarily from the main e-commerce sites, especially in China itself, which grew by 38 per cent to a new record of 195.5 billion yuan (25.15 billion euros).

 

Alibaba reached 779 million active customers in the quarter, partly thanks to its famous Singles Day shopping festival: the world’s largest shopping event generated 75 billion dollars in orders, outstripping Black Friday by far. For the first time, promotions were spread over several weekends, and Alibaba also offered new services.

 

Meanwhile, the Chinese Amazon rival is becoming increasingly profitable: total net profit amounted to 10.2 billion euros, but more importantly, the cloud division achieved a positive EBITA for the first time. Logistics branch Cainiao also ended the quarter with a positive operating cash flow

 

Chinese government intervenes

However, enthusiasm is tempered by ongoing concerns about the Chinese government intervening in the country’s major technology players. Alibaba and, in particular, its founder Jack Ma had a run-in with the Chinese authorities this autumn, after Ma, an eager media figure, criticised regulatory tightening. Subsequently, financial subsidiary Ant suddenly had to cancel its IPO, and Jack Ma disappeared from the scene for months.

 

Although CEO Daniel Zhang soothingly states that the tightened supervision is primarily an opportunity to re-evaluate and improve its operations, according to Reuters, the company still risks fines of up to 10 per cent of turnover if found guilty of having committed violations. Zhang also admits that he cannot yet fully assess the impact of Ant’s failed IPO. Alibaba is nevertheless issuing 5 billion dollars in new bonds.

More about... General
See more
  • icon
    General30 January, 2026
    After poor winter sales, Belgian retailers may continue promotions

    Because the winter sales in Belgium were disappointing for most retailers, the competent ministers David Clarinval and Eléonore Simonet have decided that retailers may continue their promotions in February.

  • icon
    General30 January, 2026
    Amazon waves goodbye to palm payments

    Amazon is discontinuing Amazon One, the biometric payment solution that allowed customers to make contactless payments through palm recognition. Adoption of the system remained limited.

  • icon
    General29 January, 2026
    Retailers appeal to Council of State against Liège tax on self-checkout machines

    Retail federation Comeos, together with several members, is appealing to the Council of State against the new Liège tax on self-checkout machines: "Retail is not a cash cow," says CEO Pascal De Greef.

Most read
  • icon
    Fashion8 January, 2026
    Zalando closes German distribution center: 2,700 jobs at risk
  • icon
    Fashion16 January, 2026
    The very first Zara store is closing after more than fifty years
  • icon
    General7 January, 2026
    Shein partially reopens French marketplace
  • icon
    Fashion29 January, 2026
    H&M exceeds profit expectations despite decline in sales
Follow RetailDetail
  • socialFacebook
  • socialTwitter
  • socialInstagram
  • sociallinkedIn
footer-logo
RetailDetail, the leading b2b-retailcommunity in the Benelux, keeps retail professionals up-to-date by means of online & offline publications, retail events, inspiring retail hunts and the unique co-creation platform The Loop, where retailers and their suppliers can experience the future of shopping.
Mailing Address
Genuastraat 1/41
2000 Antwerp
How to reach us:
Directions
© 2026 RetailDetail
general conditions | privacy policy
Contact us About us info@retaildetail.be
We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. By clicking “Accept All”, you consent to the use of ALL the cookies.
Accept All
Manage consent

Privacy Overview

This website uses cookies to improve your experience while you navigate through the website. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. We also use third-party cookies that help us analyze and understand how you use this website. These cookies will be stored in your browser only with your consent. You also have the option to opt-out of these cookies. But opting out of some of these cookies may affect your browsing experience.
Necessary
Always Enabled
Necessary cookies are absolutely essential for the website to function properly. This category only includes cookies that ensures basic functionalities and security features of the website. These cookies do not store any personal information.
Non-necessary
Any cookies that may not be particularly necessary for the website to function and is used specifically to collect user personal data via analytics, ads, other embedded contents are termed as non-necessary cookies. It is mandatory to procure user consent prior to running these cookies on your website.
SAVE & ACCEPT