RetailDetail EU
Europe - EN
  • België - NL
  • Belgique - FR
  • Nederland - NL
  • España - ES
  • France - FR
  • Europe - EN
Newsletter
  • Register for free
Members' area
  • Log in
  • Become a member
  • News
    • Food
    • Fashion
    • Home
    • Electronics
    • Beauty/Care
    • DIY/Garden
    • Leisure
    • General
  • Events
    • EVENTS 2026
    • EVENT PARTNERSHIPS
  • Advertising & Paid content
    • RETAIL FILES – EDITORIAL CALENDAR
    • ONLINE ADVERTISING & PAID CONTENT
    • PRINT ADVERTISING
  • Members’ area
RetailDetail EU
Europe - EN
  • België - NL
  • Belgique - FR
  • Nederland - NL
  • España - ES
  • France - FR
  • Europe - EN
  • Newsletter
  • News
    • Food
    • Fashion
    • Home
    • Electronics
    • Beauty/Care
    • DIY/Garden
    • Leisure
    • General
  • Events
    • EVENTS 2026
    • EVENT PARTNERSHIPS
  • Advertising & Paid content
    • RETAIL FILES – EDITORIAL CALENDAR
    • ONLINE ADVERTISING & PAID CONTENT
    • PRINT ADVERTISING
  • Members’ area
Newsletter
  • Register for free
Members' area
  • Log in
  • Become a member
thumb
Written by Jorg Snoeck
In this article
Share article
  • facebook
  • instagram
  • twitter
  • linkedin
  • email

H&M pays a high price for recovery

icon
Fashion29 January, 2021

H&M Group has also been hit hard by the second lockdown wave: in 2020 profits plummeted 88 per cent, while sales were down 18 per cent. Crisis management in times of the coronavirus is costing the fashion giant dearly.

 

Sales better than expected

H&M Group sold 187 billion Swedish kronor (18.47 billion euros) worth of clothes in its last financial year, which ended in November 2020. That is 18 per cent less than what the Swedes sold during pre-corona times. A windfall, considering the group had to close 80 per cent of its stores worldwide last spring. Quick decisions, a strong and profitable online growth and good cost control led to a better than expected recovery, according to CEO Helena Helmersson.

Sign up for our newsletter for free

 

Nevertheless, the cost of those recovery measures was high. The group ends the year with 16,000 fewer employees and plans to close another 350 stores in 2021. However, 100 new stores will be opened in turn. Above all, pre-tax profits plummeted 88 per cent from 17.4 billion Swedish kronor (1.72 billion euros) to just 2.05 billion Swedish kronor (around 200 million euros). Nevertheless, the group is pleased to end the year profitably and with a strong cash position.

 

“Speed becomes even more important”

In the fourth quarter, the group was on the right track, until the second wave abruptly put an end to the recovery. Net profit fell from 4.21 billion Swedish kronor (420 million euros) to 2.49 billion Swedish kronor (250 million euros). Due to new lockdowns in many countries, sales also fell by 15 per cent, while online sales rose by 50 per cent at the same time.

 

In the current financial year, H&M expects to suffer further from the Covid-19 crisis, especially during the first quarter: currently, around 36 per cent of all stores are closed, and sales were 23 per cent lower during the end-of-year season and sales period (1 December to 27 January). Nonetheless, H&M believes to be in a strong position, also financially.  

 

“We will continue our initiatives on digital growth, channel integration and store portfolio optimisation. Speed and flexibility will become even more important in the upcoming period, especially in the supply chain, to ensure the best offer for the customer and increase availability in all channels,” Helmersson said.

More about... Fashion
See more
  • icon
    Fashion23 July, 2026
    Armani doubles profits and challenges fine for exploitation

    Giorgio Armani saw its net profit more than double in 2025 to 67 million euros. At the same time, the Italian fashion house is taking legal action against a fine for labor exploitation in its supply chain.

  • icon
    Fashion23 July, 2026
    China threatens with retaliation against France over anti-fast fashion law

    China is threatening to take countermeasures against France in response to the recent law targeting ultra-fast fashion. The French regulations primarily affect Chinese platforms such as Shein, Temu, and AliExpress, and are thus part of a widening retail conflict between Europe and China.

  • icon
    Fashion23 July, 2026
    Takko Fashion reaches the 2,000-store mark in Europe

    On July 22, fashion discounter Takko Fashion opened its 2,000th store in Europe in Essen, Germany. The retailer plans to open approximately 120 new stores during the current fiscal year.

Events
  • 16
    Sep
    CAPTAINS OF RETAIL – SEPTEMBER 2026
  • 24
    Sep
    RETAIL MARKETING DAY
  • 19
    Nov
    RETAILDETAIL NIGHT 2026
Most read
  • icon
    General29 June, 2026
    Child trafficking on Vinted? French regulators launch investigation
  • icon
    Fashion17 July, 2026
    Police raid Chanel, Moncler, and 9 other brands over exploitation allegations
  • icon
    Food6 July, 2026
    Uber Eats slows down in Europe amid battle for Delivery Hero
  • icon
    Food7 July, 2026
    Lidl Belgium hires Thomas Vaarten as Chief Customer Officer
Follow RetailDetail
  • socialFacebook
  • socialTwitter
  • socialInstagram
  • sociallinkedIn
Since 2009, RetailDetail has been the leading B2B platform for the retail sector in Europe.
As a "100% trusted medium" and a strong retail community, RetailDetail provides professionals with reliable daily news, sharp insights and relevant sector analysis.
In addition, RetailDetail brings the market together through inspiring events and exclusive retail tours, where knowledge-sharing, networking and innovation take centre stage.
footer-logo
Mailing Address
Genuastraat 1/41
2000 Antwerp
Contact & address
About us
info@retaildetail.be

© 2026 RetailDetail
We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. By clicking “Accept All”, you consent to the use of ALL the cookies.
Accept All
Manage consent

Privacy Overview

This website uses cookies to improve your experience while you navigate through the website. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. We also use third-party cookies that help us analyze and understand how you use this website. These cookies will be stored in your browser only with your consent. You also have the option to opt-out of these cookies. But opting out of some of these cookies may affect your browsing experience.
Necessary
Always Enabled
Necessary cookies are absolutely essential for the website to function properly. This category only includes cookies that ensures basic functionalities and security features of the website. These cookies do not store any personal information.
Non-necessary
Any cookies that may not be particularly necessary for the website to function and is used specifically to collect user personal data via analytics, ads, other embedded contents are termed as non-necessary cookies. It is mandatory to procure user consent prior to running these cookies on your website.
SAVE & ACCEPT