RetailDetail EU
Europe - EN
  • België - NL
  • Belgique - FR
  • Nederland - NL
  • España - ES
  • France - FR
  • Europe - EN
  • Newsletter
  • Contact & Route
Members' area
  • Log in
  • Become a member
  • News
    • Food
    • Fashion
    • Home
    • Electronics
    • Beauty/Care
    • DIY/Garden
    • Leisure
    • General
  • Events
    • EVENTS 2026
    • EVENT PARTNERSHIPS
  • Advertising
    • PRINT ADVERTISING
    • ONLINE ADVERTISING
  • Members’ area
RetailDetail EU
Europe - EN
  • België - NL
  • Belgique - FR
  • Nederland - NL
  • España - ES
  • France - FR
  • Europe - EN
  • Newsletter
  • Contact & Route
  • News
    • Food
    • Fashion
    • Home
    • Electronics
    • Beauty/Care
    • DIY/Garden
    • Leisure
    • General
  • Events
    • EVENTS 2026
    • EVENT PARTNERSHIPS
  • Advertising
    • PRINT ADVERTISING
    • ONLINE ADVERTISING
  • Members’ area
Members' area
  • Log in
  • Become a member
thumb
Written by Pauline Neerman
In this article
Share article
  • facebook
  • instagram
  • twitter
  • linkedin
  • email

Retailhub Inspiration Tour: the customer journey becomes very different

icon
General9 July, 2018

Thanks to Retailhub by RetailDetail, Antwerp has one more unique retail hot spot. Professionals can experience the future of retail in the Benelux’ only retail inspiration platform, with 1250 sqm of innovative technology and huge trends.

 

Confront the New Customer

“Retailhub offers us the opportunity to consider in a new way what we have to do to bring our way of retailing in line with the future”, Krëfel’s Jonathan De Nys said. The electronics chain has followed the Inspiration Tour in RetailDetail’s experience center, a location close to Antwerp’s city museum MAS where retailers, brand producers and service suppliers can immerse themselves in the latest retail trends and technological applications – think of AV/VR, multi-sensory experiences, RFID and beacons, 3D body scanners, smart fridges and mirrors, facial recognition and so on. 

 

During the personalised Inspiration Tour, visitors to the Retailhub confront how customers view a company or product. They can follow tomorrow’s customer journey, that will differ hugely from what retailers and brands have been taught for so long. Following the major trends of the future, this is an excellent opportunity to consider the way customers change and how companies can steer that.

 

Important to stay up to date

The tour can be custom made, and companies that want an original place for longer meetings are also welcome in the Retailhub. The Inspiration Tour can be both added to a private company meeting in Retailhub’s Meeting Center, or it can be used as the start of an Antwerp Hunt. Thus, Retailhub can be one of the building blocks of a whole day of retail experience. 

 

“Very interesting to be immersed in your innovation and expertise centre and to be confronted with the novelties that retailers and producers face nowadays. It is important to stimulate the managers of the near future, and keep them up to date”, was the feedback of Leuven’s university. 

 

For more information, call +32 3 500 89 59 or send an e-mail to info@retaildetail.be .

More about... General
See more
  • icon
    General3 February, 2026
    Zalando, Delhaize, and Drukke Mama’s at RetailDetail Omnichannel Congress

    With Zalando, Delhaize, and Drukke Mama’s, RetailDetail announces the first names for the Omnichannel & E-Commerce Congress on Thursday, March 19. We will reveal the rest of the lineup in the coming weeks.

  • icon
    General2 February, 2026
    Why sustainability remains a priority in retail construction

    Although political support for climate policy is under pressure, sustainability remains a decisive factor in store design. In the run-up to EuroShop 2026, manufacturers, designers, and retailers continue to focus on materials, CO₂ reduction, and reuse.

  • icon
    General30 January, 2026
    After poor winter sales, Belgian retailers may continue promotions

    Because the winter sales in Belgium were disappointing for most retailers, the competent ministers David Clarinval and Eléonore Simonet have decided that retailers may continue their promotions in February.

Events
  • 19
    Mar
    OMNICHANNEL & E-COMMERCE CONGRESS 2026
Most read
  • icon
    Fashion8 January, 2026
    Zalando closes German distribution center: 2,700 jobs at risk
  • icon
    Fashion16 January, 2026
    The very first Zara store is closing after more than fifty years
  • icon
    General7 January, 2026
    Shein partially reopens French marketplace
  • icon
    Fashion29 January, 2026
    H&M exceeds profit expectations despite decline in sales
Follow RetailDetail
  • socialFacebook
  • socialTwitter
  • socialInstagram
  • sociallinkedIn
footer-logo
RetailDetail, the leading b2b-retailcommunity in the Benelux, keeps retail professionals up-to-date by means of online & offline publications, retail events, inspiring retail hunts and the unique co-creation platform The Loop, where retailers and their suppliers can experience the future of shopping.
Mailing Address
Genuastraat 1/41
2000 Antwerp
How to reach us:
Directions
© 2026 RetailDetail
general conditions | privacy policy
Contact us About us info@retaildetail.be
We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. By clicking “Accept All”, you consent to the use of ALL the cookies.
Accept All
Manage consent

Privacy Overview

This website uses cookies to improve your experience while you navigate through the website. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. We also use third-party cookies that help us analyze and understand how you use this website. These cookies will be stored in your browser only with your consent. You also have the option to opt-out of these cookies. But opting out of some of these cookies may affect your browsing experience.
Necessary
Always Enabled
Necessary cookies are absolutely essential for the website to function properly. This category only includes cookies that ensures basic functionalities and security features of the website. These cookies do not store any personal information.
Non-necessary
Any cookies that may not be particularly necessary for the website to function and is used specifically to collect user personal data via analytics, ads, other embedded contents are termed as non-necessary cookies. It is mandatory to procure user consent prior to running these cookies on your website.
SAVE & ACCEPT