RetailDetail EU
Europe - EN
  • België - NL
  • Belgique - FR
  • Nederland - NL
  • España - ES
  • Europe - EN
  • Newsletter
  • Contact & Route
Members' area
  • Log in
  • Become a member
  • News
    • Food
    • Fashion
    • Home
    • Electronics
    • Beauty/Care
    • DIY/Garden
    • Leisure
    • General
  • Events
    • OVERVIEW EVENTS
    • EVENT PARTNERSHIPS
  • Advertising
    • PRINT ADVERTISING
    • ONLINE ADVERTISING
  • Members’ area
RetailDetail EU
Europe - EN
  • België - NL
  • Belgique - FR
  • Nederland - NL
  • España - ES
  • Europe - EN
  • Newsletter
  • Contact & Route
  • News
    • Food
    • Fashion
    • Home
    • Electronics
    • Beauty/Care
    • DIY/Garden
    • Leisure
    • General
  • Events
    • OVERVIEW EVENTS
    • EVENT PARTNERSHIPS
  • Advertising
    • PRINT ADVERTISING
    • ONLINE ADVERTISING
  • Members’ area
Members' area
  • Log in
  • Become a member
thumb
Written by Jorg Snoeck
In this article
Share article
  • facebook
  • instagram
  • twitter
  • linkedin
  • email

Ahold Delhaize: "Telling customers what to do is not our place"

icon
Food16 August, 2021

The new IPCC climate report once again makes it crystal clear that companies must do more to combat global warming. Ahold Delhaize Chairman Frans Muller agrees, but he advocates evolution rather than revolution: “It will take time.”

 

Creatures of habit

Last year, the Dutch-Belgian multinational launched its new sustainability targets, in which the company wants to halve its carbon emissions by 2030. Emissions generated by products sold by other manufacturers must also be reduced – but only by 15 %. Furthermore, the retailer promised to focus more on recycled packaging and intensify further the efforts to reduce food waste.

 

After the publication of the new climate report, however, there can only be one conclusion: things are moving too slowly. Muller agrees with this statement, saying that “we have to do more than we are doing now”. A more nuanced view quickly follows: “Customers are creatures of habit. You do not simply change flavours”, he tells Dutch newspaper NRC. “We do not want to say to customers: this is what you have to do, this is healthy. That is not our job. Our job is to tell people how we look at food and help them make better choices. That takes time.”

 

One thing that could help with this is to label each product to indicate its carbon footprint. That would be quite a task for a company that sells half a million different products worldwide. Nonetheless, Muller thinks he can introduce such an emission label in the Netherlands within three years. “Many people are very attached to meat, but if we can get them to eat no meat one or two days a week, that would have an enormously positive impact on the climate.”

More about... Food
See more
  • icon
    Food5 December, 2025
    Kroger pays Ocado 300 million for warehouse closures

    Kroger has agreed to give Ocado a one-time payment of 350 million dollars (300 million euros), after the American retailer has decided to close three robotic warehouses and scrapped plans for one new site.

  • icon
    Food5 December, 2025
    Upfront opens first supermarket and is already looking for four more

    Upfront opened its first supermarket in Rotterdam today, but is already looking further ahead: the sports nutrition brand is now starting its search for four additional locations.

  • icon
    Food5 December, 2025
    Sunday opening: Aldi, Colruyt and Lidl do not intend to follow Carrefour’s example in Belgium

    Now that Carrefour has reached an agreement with the unions on Sunday opening in its integrated Belgian stores, the pressure is mounting on competitors who do not (yet) open on Sundays. But for the time being, they are holding back.

Most read
  • icon
    Fashion3 December, 2025
    Inditex appoints former Italian Prime Minister Enrico Letta as Chairman of its International Advisory Board
  • icon
    Fashion3 December, 2025
    Inditex shows that consumers are regaining their enthusiasm
  • icon
    Fashion7 November, 2025
    How H&M wants to expand to 70 stores in Brazil
  • icon
    Fashion7 November, 2025
    Consolidation in luxury second-hand: Labellov acquires Designer Wish Bags
Follow RetailDetail
  • socialFacebook
  • socialTwitter
  • socialInstagram
  • sociallinkedIn
footer-logo
RetailDetail, the leading b2b-retailcommunity in the Benelux, keeps retail professionals up-to-date by means of online & offline publications, retail events, inspiring retail hunts and the unique co-creation platform The Loop, where retailers and their suppliers can experience the future of shopping.
Mailing Address
Kolveniersstraat 7, bus 26 2000 Antwerp
Visiting address
Stadsfeestzaal – Meir 78 2000 Antwerp
How to reach us:
Directions
© 2025 RetailDetail
general conditions | privacy policy
Contact us About us info@retaildetail.be
We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. By clicking “Accept All”, you consent to the use of ALL the cookies.
Accept All
Manage consent

Privacy Overview

This website uses cookies to improve your experience while you navigate through the website. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. We also use third-party cookies that help us analyze and understand how you use this website. These cookies will be stored in your browser only with your consent. You also have the option to opt-out of these cookies. But opting out of some of these cookies may affect your browsing experience.
Necessary
Always Enabled
Necessary cookies are absolutely essential for the website to function properly. This category only includes cookies that ensures basic functionalities and security features of the website. These cookies do not store any personal information.
Non-necessary
Any cookies that may not be particularly necessary for the website to function and is used specifically to collect user personal data via analytics, ads, other embedded contents are termed as non-necessary cookies. It is mandatory to procure user consent prior to running these cookies on your website.
SAVE & ACCEPT