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Written by Jorg Snoeck

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Praxis launches electronic loyalty card

DIY/Garden11 May, 2014

The app will be scanned at the cash register and will give the customer advantages and additional services, like an additional year of guarantee.

More about... DIY/Garden

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DIY/Garden16 July, 2026
[Interview] “We aim for 10 to 15 locations in Belgium” (Loïc Hardy, Colos)
With an extremely wide selection and massive inventory at consistently low prices, DIY challenger Colos is capitalizing on the growing market for complete renovations. “We solve three major problems for our customers,” says CEO Loïc Hardy.
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Leroy Merlin trains salespeople using AI
Leroy Merlin France is using an AI chatbot to train sales associates through realistic customer conversations. The tool, Pocket Coach, had already been running for four months as part of a pilot program in eight stores and, according to the retailer, resulted in greater confidence among teams, better sales results,...
DIY/Garden2 July, 2026
B&Q launches a new store concept around sustainable living
B&Q is renovating its store in Cheltenham, UK, to make it easier for customers to improve the sustainability of their homes. The branch will receive, among other things, new displays and additional advice on energy, gardening and more sustainable choices. The retailer is using the store as a test location...

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