RetailDetail EU
Europe - EN
  • België - NL
  • Belgique - FR
  • Nederland - NL
  • España - ES
  • France - FR
  • Europe - EN
Newsletter
  • Register for free
Members' area
  • Log in
  • Become a member
  • News
    • Food
    • Fashion
    • Home
    • Electronics
    • Beauty/Care
    • DIY/Garden
    • Leisure
    • General
  • Events
    • EVENTS 2026
    • EVENTS 2027
    • EVENT PARTNERSHIPS
  • Advertising & Paid content
    • RETAIL FILES – EDITORIAL CALENDAR
    • ONLINE ADVERTISING & PAID CONTENT
    • PRINT ADVERTISING
  • Members’ area
RetailDetail EU
Europe - EN
  • België - NL
  • Belgique - FR
  • Nederland - NL
  • España - ES
  • France - FR
  • Europe - EN
  • Newsletter
  • News
    • Food
    • Fashion
    • Home
    • Electronics
    • Beauty/Care
    • DIY/Garden
    • Leisure
    • General
  • Events
    • EVENTS 2026
    • EVENTS 2027
    • EVENT PARTNERSHIPS
  • Advertising & Paid content
    • RETAIL FILES – EDITORIAL CALENDAR
    • ONLINE ADVERTISING & PAID CONTENT
    • PRINT ADVERTISING
  • Members’ area
Newsletter
  • Register for free
Members' area
  • Log in
  • Become a member
thumb
Written by Maarten Reul
In this article
  • Tags Cyber crime
  • Companies Harrods
  • Geography United Kingdom
Share article
  • facebook
  • instagram
  • twitter
  • linkedin
  • email

Hackers steal 430,000 Harrods customer data records

icon
General30 September, 2025
© Mistervlad / Shutterstock.com

British luxury department store Harrods has confirmed that personal data in almost half a million customer records may have been compromised after a system was hacked. The retailer says its own internal systems were not breached, and that the hack occured at a third party system.

No passwords stolen

The data are said to be only “basic personal identifiers” (i.e. names and contact details). Harrods says it was alerted by the third party about the intrusion and is working closely with them and relevant authorities to manage the fallout. As the data breach is now part of a criminal investigation, Harrods could not specify which company the third party was.

Want to read more? Sign up and unlock all the retail news!
Already a member? Log in to read more!
More about... General
See more
  • icon
    General15 October, 2026
    Medi-Market, Délitraiteur, and Pureto are also heading to Broeklin Brussels

    Broeklin Brussels has secured three more tenants. Following in the footsteps of Celio, Neuhaus, and Xandres, among others, Medi-Market, Délitraiteur, and the restaurant concept Pureto have now also confirmed their participation in the shopping project in Machelen. This brings the total number of announced retail tenants to eight.

  • icon
    General15 October, 2026
    Impact of parcel tax persists: 42% fewer small parcels via Liège Airport

    The European parcel tax is having an increasingly noticeable impact at Liège Airport. Since the tax was introduced on July 1, the number of small parcels has fallen by 42 percent, and there has been a 6 percent decrease in aircraft movements. However, that does not necessarily mean that fewer...

  • icon
    General15 October, 2026
    Too Good To Go also wants to tackle surplus in the non-food sector

    Too Good To Go, the app that has been tackling food waste for ten years, is expanding its marketplace to include additional product categories, such as personal care, household products, and flowers. Waste doesn’t stop at food, the company says.

Events
  • 19
    Nov
    RETAILDETAIL NIGHT 2026
Most read
  • icon
    General23 September, 2026
    Additional handling fee adds another 2 euros to the cost of e-commerce packages
  • icon
    General30 September, 2026
    WhatsApp customer service will become a paid service for online stores
  • icon
    Fashion21 September, 2026
    Mud Jeans makes fresh start under new ownership
  • icon
    General2 October, 2026
    Hans Anders halts sales of Meta glasses after privacy controversy
Follow RetailDetail
  • socialFacebook
  • socialTwitter
  • socialInstagram
  • sociallinkedIn
Since 2009, RetailDetail has been the leading B2B platform for the retail sector in Europe.
As a "100% trusted medium" and a strong retail community, RetailDetail provides professionals with reliable daily news, sharp insights and relevant sector analysis.
In addition, RetailDetail brings the market together through inspiring events and exclusive retail tours, where knowledge-sharing, networking and innovation take centre stage.
footer-logo
Mailing Address
Genuastraat 1/41
2000 Antwerp
Contact & address
About us
info@retaildetail.be

© 2026 RetailDetail