RetailDetail EU
Europe - EN
  • België - NL
  • Belgique - FR
  • Nederland - NL
  • España - ES
  • France - FR
  • Europe - EN
Newsletter
  • Register for free
Members' area
  • Log in
  • Become a member
  • News
    • Food
    • Fashion
    • Home
    • Electronics
    • Beauty/Care
    • DIY/Garden
    • Leisure
    • General
  • Events
    • EVENTS 2026
    • EVENT PARTNERSHIPS
  • Advertising & Paid content
    • RETAIL FILES – EDITORIAL CALENDAR
    • ONLINE ADVERTISING & PAID CONTENT
    • PRINT ADVERTISING
  • Members’ area
RetailDetail EU
Europe - EN
  • België - NL
  • Belgique - FR
  • Nederland - NL
  • España - ES
  • France - FR
  • Europe - EN
  • Newsletter
  • News
    • Food
    • Fashion
    • Home
    • Electronics
    • Beauty/Care
    • DIY/Garden
    • Leisure
    • General
  • Events
    • EVENTS 2026
    • EVENT PARTNERSHIPS
  • Advertising & Paid content
    • RETAIL FILES – EDITORIAL CALENDAR
    • ONLINE ADVERTISING & PAID CONTENT
    • PRINT ADVERTISING
  • Members’ area
Newsletter
  • Register for free
Members' area
  • Log in
  • Become a member
thumb
Written by Jorg Snoeck
In this article
Share article
  • facebook
  • instagram
  • twitter
  • linkedin
  • email

McDonald's China apologises for banning African customers

icon
Food15 April, 2020

A global scandal has erupted after a McDonald’s in the Chinese city of Guangzhou banned people of African descent from its restaurant. McDonald’s China has apologised, but tensions in the city continue to rise.

 

No longer welcome

Footage shows how a McDonald’s subsidiary posted the following communication: “We have been informed that from now on black people are not allowed to enter the restaurant.” Both in China and abroad, the video caused a lot of outrage, and McDonald’s says it immediately (temporarily) closed that particular restaurant.

Sign up for our newsletter for free

 

The incident is part of a wider context of racial tensions that have been mounting in Guangzhou in recent weeks. Rumours have been circulating that the coronavirus was spreading among the African population, after which hundreds of Africans were evicted from hotels and apartments. Health workers have also reportedly been going door-to-door to test people of African origin, regardless of whether or not they have symptoms of coronavirus, have travelled or have been in contact with infected people.

 

Diversity and inclusion training

As a city of trade and industry, Guangzhou is home to one of the largest African communities in China. Thousands of African merchants do business here, but discrimination has long been rife. The community fears that coronavirus could be used as an excuse to track down businessmen whose visas have expired. According to the BBC, the provincial government has responded to this concern by calling China and Africa good friends, partners and brothers.

 

McDonald’s said the ban that had been introduced at this particular restaurant was not representative of the chain’s “inclusive values”. In the meantime, the restaurant’s employees have reportedly also received training on diversity and inclusion.

More about... Food
See more
  • icon
    Food23 July, 2026
    Carrefour satisfied with slight margin growth

    Despite a challenging geopolitical environment, Carrefour posted solid revenue growth in its three core markets—France, Spain, and Brazil—during the first half of the year, although its operating profit fell slightly short of expectations.

  • icon
    Food23 July, 2026
    Carrefour Belgium encouraged by comparable sales growth and increasing market share

    Promotions, Sunday openings, new store openings, and e-commerce paid off for Carrefour Belgium in the second quarter: like-store sales growth is accelerating and market share is stabilizing.

  • icon
    Food23 July, 2026
    Nestlé finds solution for its water division through joint venture with Platinum Equity

    Nestlé has found a long-awaited solution for its water division: the group is transferring brands such as Perrier, S.Pellegrino, and Acqua Panna to a new joint venture with the investment fund Platinum Equity.

Events
  • 16
    Sep
    CAPTAINS OF RETAIL – SEPTEMBER 2026
  • 24
    Sep
    RETAIL MARKETING DAY
  • 19
    Nov
    RETAILDETAIL NIGHT 2026
Most read
  • icon
    General29 June, 2026
    Child trafficking on Vinted? French regulators launch investigation
  • icon
    Fashion17 July, 2026
    Police raid Chanel, Moncler, and 9 other brands over exploitation allegations
  • icon
    Food6 July, 2026
    Uber Eats slows down in Europe amid battle for Delivery Hero
  • icon
    Food7 July, 2026
    Lidl Belgium hires Thomas Vaarten as Chief Customer Officer
Follow RetailDetail
  • socialFacebook
  • socialTwitter
  • socialInstagram
  • sociallinkedIn
Since 2009, RetailDetail has been the leading B2B platform for the retail sector in Europe.
As a "100% trusted medium" and a strong retail community, RetailDetail provides professionals with reliable daily news, sharp insights and relevant sector analysis.
In addition, RetailDetail brings the market together through inspiring events and exclusive retail tours, where knowledge-sharing, networking and innovation take centre stage.
footer-logo
Mailing Address
Genuastraat 1/41
2000 Antwerp
Contact & address
About us
info@retaildetail.be

© 2026 RetailDetail
We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. By clicking “Accept All”, you consent to the use of ALL the cookies.
Accept All
Manage consent

Privacy Overview

This website uses cookies to improve your experience while you navigate through the website. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. We also use third-party cookies that help us analyze and understand how you use this website. These cookies will be stored in your browser only with your consent. You also have the option to opt-out of these cookies. But opting out of some of these cookies may affect your browsing experience.
Necessary
Always Enabled
Necessary cookies are absolutely essential for the website to function properly. This category only includes cookies that ensures basic functionalities and security features of the website. These cookies do not store any personal information.
Non-necessary
Any cookies that may not be particularly necessary for the website to function and is used specifically to collect user personal data via analytics, ads, other embedded contents are termed as non-necessary cookies. It is mandatory to procure user consent prior to running these cookies on your website.
SAVE & ACCEPT