RetailDetail EU
Europe - EN
  • België - NL
  • Belgique - FR
  • Nederland - NL
  • España - ES
  • France - FR
  • Europe - EN
Newsletter
  • Register for free
Members' area
  • Log in
  • Become a member
  • News
    • Food
    • Fashion
    • Home
    • Electronics
    • Beauty/Care
    • DIY/Garden
    • Leisure
    • General
  • Events
    • EVENTS 2026
    • EVENT PARTNERSHIPS
  • Advertising & Paid content
    • RETAIL FILES – EDITORIAL CALENDAR
    • ONLINE ADVERTISING & PAID CONTENT
    • PRINT ADVERTISING
  • Members’ area
RetailDetail EU
Europe - EN
  • België - NL
  • Belgique - FR
  • Nederland - NL
  • España - ES
  • France - FR
  • Europe - EN
  • Newsletter
  • News
    • Food
    • Fashion
    • Home
    • Electronics
    • Beauty/Care
    • DIY/Garden
    • Leisure
    • General
  • Events
    • EVENTS 2026
    • EVENT PARTNERSHIPS
  • Advertising & Paid content
    • RETAIL FILES – EDITORIAL CALENDAR
    • ONLINE ADVERTISING & PAID CONTENT
    • PRINT ADVERTISING
  • Members’ area
Newsletter
  • Register for free
Members' area
  • Log in
  • Become a member
thumb
Written by Pauline Neerman
In this article
Share article
  • facebook
  • instagram
  • twitter
  • linkedin
  • email

Deliveroo couriers are not employees, judge rules

icon
Food8 December, 2021

The status of meal delivery workers remains controversial: a Brussels court declared Deliveroo couriers to be self-employed, much against the wishes of the social security services and trade unions. However, Europe is getting involved in the debate and is putting guidelines on the table.

 

“No subordination”

The Labour Court of Brussels has issued a remarkable ruling in a court case concerning the legal status of Deliveroo couriers. A number of couriers had filed the lawsuit together with the labour auditors, social security services and trade unions: they claimed that the couriers are not actually self-employed and demanded that their work be considered a contract as Deliveroo employees.

Sign up for our newsletter for free

 

The Labour Court did not follow this reasoning: there is no legal case of subordination, the court ruled, so there is no employment contract. The judge therefore disagrees with colleagues in the Netherlands and Spain, where Deliveroo was ordered in similar cases to give its couriers the status of employees. Deliveroo is relieved because the company had threatened to pull out of Belgium in that case. It remains to be seen whether the opposing parties will appeal.

 

28 million gig workers

Due to all the court cases in different member states, the European Commission has also taken a stance on the issue with a proposal for guidelines to improve the working conditions of sharing platforms, such as meal delivery companies. Across the European Union, 28 million people work for a digital labour platform in the so-called gig economy, Belgian newspaper De Standaard reports, and the EU feels they should get more legal security this way.

 

According to the guidelines, couriers are automatically considered employees unless the platforms can prove that they are, in fact, self-employed. The EU hopes that in this way, about one in seven of the platform workers (4.1 million) will become employees, which entitles them to social security and a minimum wage.

 

Human supervision as well

There would also be more control on how couriers and other flex workers (think of Uber) are monitored and managed. This is usually done automatically through algorithms, but these are so complex and obscure that the system is often unclear. For example, not everyone gets paid the same amount, and bad reviews can be enough to put someone out of work. The EU expects the platforms to provide more insight into their data and for people to be involved in the supervision of the workers.

 

However, the European Commission’s proposal still has to pass the member states and the European Parliament. They could still vote against or amend the guidelines. Various sharing platforms are already warning that there will be redundancies and that many workers will quit if they no longer benefit from the flexibility.

More about... Food
See more
  • icon
    Food24 July, 2026
    [Interview] The Barn opens its tenth store: “Every Brussels municipality should have a market”

    “Everything we do is organic, including our growth,” says co-founder Julien de Brouwer, looking back on ten years of The Barn. The organic chain is celebrating its anniversary with its tenth fresh market, this time in Sint-Lambrechts-Woluwe.

  • icon
    Food24 July, 2026
    TikTok Shop starts selling alcohol amid age verification criticism

    TikTok Shop is testing the sale of alcohol in the United Kingdom: products such as whiskey, vodka, and beer are available for purchase on the platform, which is already under fire for its popularity among children and young people.

  • icon
    Food24 July, 2026
    Non-alcoholic gin Nona gains international traction after acquisitionn

    The Belgian beverage distributor Haelterman, based in Ternat, is acquiring the successful non-alcoholic gin brand Nona. The deal, which was finalized at the end of 2025, is expected to give the family-owned company a boost in the growing market for premium non-alcoholic beverages.

Events
  • 16
    Sep
    CAPTAINS OF RETAIL – SEPTEMBER 2026
  • 24
    Sep
    RETAIL MARKETING DAY
  • 19
    Nov
    RETAILDETAIL NIGHT 2026
Most read
  • icon
    General29 June, 2026
    Child trafficking on Vinted? French regulators launch investigation
  • icon
    Fashion17 July, 2026
    Police raid Chanel, Moncler, and 9 other brands over exploitation allegations
  • icon
    Food6 July, 2026
    Uber Eats slows down in Europe amid battle for Delivery Hero
  • icon
    Food7 July, 2026
    Lidl Belgium hires Thomas Vaarten as Chief Customer Officer
Follow RetailDetail
  • socialFacebook
  • socialTwitter
  • socialInstagram
  • sociallinkedIn
Since 2009, RetailDetail has been the leading B2B platform for the retail sector in Europe.
As a "100% trusted medium" and a strong retail community, RetailDetail provides professionals with reliable daily news, sharp insights and relevant sector analysis.
In addition, RetailDetail brings the market together through inspiring events and exclusive retail tours, where knowledge-sharing, networking and innovation take centre stage.
footer-logo
Mailing Address
Genuastraat 1/41
2000 Antwerp
Contact & address
About us
info@retaildetail.be

© 2026 RetailDetail
We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. By clicking “Accept All”, you consent to the use of ALL the cookies.
Accept All
Manage consent

Privacy Overview

This website uses cookies to improve your experience while you navigate through the website. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. We also use third-party cookies that help us analyze and understand how you use this website. These cookies will be stored in your browser only with your consent. You also have the option to opt-out of these cookies. But opting out of some of these cookies may affect your browsing experience.
Necessary
Always Enabled
Necessary cookies are absolutely essential for the website to function properly. This category only includes cookies that ensures basic functionalities and security features of the website. These cookies do not store any personal information.
Non-necessary
Any cookies that may not be particularly necessary for the website to function and is used specifically to collect user personal data via analytics, ads, other embedded contents are termed as non-necessary cookies. It is mandatory to procure user consent prior to running these cookies on your website.
SAVE & ACCEPT