Consumers are cheating retail with AI and opting for private labels where they can. Fortunately, retailers can still make money from things other than retail. Bain & Company outlines six trends that will reshape the sector over the next ten years.
1. AI and automation are taking over the core of retail
While retailers today are struggling with operational challenges such as geopolitical tensions and inflation, profound structural shifts are brewing in the background. The rise of artificial intelligence and physical automation means more than just efficiency.