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Written by Pauline Neerman
In this article
  • Tags Cyber crime
  • Companies Bijenkorf
  • Topics Fraud
  • Geography Netherlands
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Data breach at De Bijenkorf: customer data was indeed accessed

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General10 September, 2026

De Bijenkorf confirms that unauthorized parties did indeed gain access to customers’ personal data during the major data breach at its logistics partner. This had been suspected earlier, but the department store chain is now certain. The incident also affected other major companies, including Bol, Ace & Tate, Zalando, and ING.

Access to order data

The security incident at logistics provider CEVA in early August, which affected several Dutch retailers, appears to be more serious than initially thought. An investigation by the logistics service provider reveals that unauthorized individuals did in fact access the system containing customer data. De Bijenkorf is notifying affected customers by email.

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