RetailDetail EU
Europe - EN
  • België - NL
  • Belgique - FR
  • Nederland - NL
  • Europe - EN
  • About us
  • Contact
  • Subscribe
  • Sign in user
  • News
    • Food
    • Fashion
    • Home
    • Electronics
    • Beauty/Care
    • DIY/Garden
    • Leisure
    • General
  • RetailDetail Plus
  • Events
  • Hunts
  • RetailHub
  • Advertising & Partnerships
    • EVENT PARTNERSHIPS
    • PRINT ADVERTISING
    • ONLINE ADVERTISING
RetailDetail EU
Europe - EN
  • België - NL
  • Belgique - FR
  • Nederland - NL
  • Europe - EN
  • About us
  • Contact
  • Sign in user
  • News
    • Food
    • Fashion
    • Home
    • Electronics
    • Beauty/Care
    • DIY/Garden
    • Leisure
    • General
  • RetailDetail Plus
  • Events
  • Hunts
  • RetailHub
  • Advertising & Partnerships
    • EVENT PARTNERSHIPS
    • PRINT ADVERTISING
    • ONLINE ADVERTISING
thumb
Written by Jorg Snoeck
In this article
Share article
  • facebook
  • instagram
  • twitter
  • linkedin
  • email

Zalando launches second-hand platform

icon
Fashion21 September, 2020

Zalando starts offering second-hand clothing: customers will be able to ‘sell’ their worn items via the platform, but instead of receiving any money in return, they will receive a gift certificate or a donation to a charity.

 

Redeem for new

From now on, consumers in Germany and Spain will be able to buy and sell second-hand from Zalando. From the beginning of October, customers in Belgium, the Netherlands, France and Poland will also be able to do so. Customers can automatically register items they have purchased from Zalando for sale, but can also upload items they have purchased elsewhere.
 

“The launch of Zalando Pre-owned is a milestone in the company’s journey to become the starting point for fashion,” says the company. Rival Asos has had a second-hand department for some time, and other major fashion players, including H&M Group, are now focusing on pre-owned fashion as well. Unlike many other second-hand retailers, Zalando does not link a sustainability story to the initiative. The idea is mainly that customers can exchange pieces they no longer wear for new items.

 

Avoiding cannibalization

“The interest in pre-owned fashion is great and growing, especially with millennials. We know that our customers like to make room in their closets by giving their items a second life and exchanging them for something new. And yet, customers miss an easy and reliable solution that combines everything: effortless exchange of items they no longer want to wear and a pleasant experience when shopping ‘pre-owned’ fashion online. Zalando is the first fashion platform that answers these customer needs on a large scale,” says Jacintha De Graaf, Head of Zalando Benelux.
 

However, Zalando does not want to risk cannibalisation, nor does it intend to let people make money from their second-hand sales: whoever sells something can either donate the amount to a charity (there is a choice between the Red Cross and WeForest) or receive a gift certificate from Zalando worth the amount sold. On the other hand, Zalando provides its logistics services, with free shipping, all payment options and free returns. The online retailer also promises to check and monitor the second-hand offer itself.

Stay up-to-date

Receive our free newsletters and do not miss out on the latest retail news.

Subscribe
logo

Zalando starts offering second-hand clothing: customers will be able to ‘sell’ their worn items via the platform, but instead of receiving any money in return, they will receive a gift certificate or a donation to a charity.   Redeem for new From now on, consumers in Germany and Spain will be able to buy and sell second-hand from Zalando. From the beginning of October, customers in Belgium, the Netherlands, France and Poland will also be able to do so. Customers can automatically register items they have purchased from Zalando for sale, but can also upload items they have purchased elsewhere.   “The...

More on Fashion
See more
  • icon
    Fashion27 January, 2023
    LN Knits says goodbye to multi-brand boutiques and discounts

    Due to rising purchase prices and production costs, Belgian fashion label LN Knits is taking back full control of its sales. The sustainable brand is disappearing from boutiques, no longer doing sales and putting a stronger focus on second-hand.

  • icon
    Fashion27 January, 2023
    H&M sales disappoint again

    H&M has seen its profits plummet last year, while analysts were instead counting on a positive evolution in the fourth quarter. The fashion giant thinks it is all (directly or indirectly) Putin's fault: there were high costs in leaving Russia, disappointing exchange rates and more expensive raw materials.

  • icon
    Fashion27 January, 2023
    LVMH expects excellent 2023 as shoppers return

    As Covid measures in China are eased, luxury shoppers are flocking to the stores again. After record sales last year, LVMH is already seeing the first signs of another excellent year.

Events
  • 16
    Feb
    Captains of Retail 2023
  • 23
    Mar
    Omnichannel & E-Commerce Congress
  • 20
    Apr
    RetailDetail Congress
  • 11
    May
    Fashion & Beauty Congress
  • 15
    Jun
    Human Resources & People Congress
  • 29
    Jun
    Food Congress
Most read
  • icon
    Food24 January, 2023
    Europeans now also allowed to eat cricket powder and small mealworms
  • icon
    Food10 January, 2023
    Makro Belgium now officially bankrupt
  • icon
    Food13 January, 2023
    Carrefour Belgium tests autonomous delivery robot
  • icon
    Fashion16 January, 2023
    False discounts earn Yoox millions in fines
Follow RetailDetail
  • socialFacebook
  • socialTwitter
  • socialInstagram
  • sociallinkedIn
footer-logo
RetailDetail, the leading b2b-retailcommunity in the Benelux, keeps retail professionals up-to-date by means of online & offline publications, retail events, inspiring retail hunts and the unique co-creation platform retailhub, where retailers and their suppliers can experience the future of shopping.
RetailDetail Mailing Address:
Kolveniersstraat 7, bus 26 
2000 Antwerp
Visiting address:
Stadsfeestzaal – Meir 78 
2000 Antwerp
How to reach us:
Directions
© 2023 RetailDetail
general conditions | privacy policy
+32 3 500 89 59 info@retaildetail.be
We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. By clicking “Accept All”, you consent to the use of ALL the cookies.
Accept All
Manage consent

Privacy Overview

This website uses cookies to improve your experience while you navigate through the website. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. We also use third-party cookies that help us analyze and understand how you use this website. These cookies will be stored in your browser only with your consent. You also have the option to opt-out of these cookies. But opting out of some of these cookies may affect your browsing experience.
Necessary
Always Enabled
Necessary cookies are absolutely essential for the website to function properly. This category only includes cookies that ensures basic functionalities and security features of the website. These cookies do not store any personal information.
Non-necessary
Any cookies that may not be particularly necessary for the website to function and is used specifically to collect user personal data via analytics, ads, other embedded contents are termed as non-necessary cookies. It is mandatory to procure user consent prior to running these cookies on your website.
SAVE & ACCEPT