What does 2020 teach us about the future of retail? There will be a wave of consolidation to face up to "monster ecosystems", believes Marc-André Kamel, head of the global retail department of consultant Bain & Co.
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In order to gain market share in the Benelux, Amazon charges significantly lower prices than direct competitors such as bol.com, Coolblue or MediaMarkt. And that pays off: the webshop attracts more customers.
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Between Christmas and New Year we traditionally look back: which articles on RetailDetail.eu were read the most last year? This overview gives a nice picture of the events in the insane retail year 2020. And no, not every article was about corona...
Hundreds of workers have laid off work on six Amazon sites in Germany. The action would last until Christmas Eve. In the meantime, the e-commerce company continues to guarantee the delivery of parcels.
Amazon offers its customers a new service, Made for You, where shoppers can customize T-shirts. Is this a new way to help buyers finding the perfect fit, or is it help Amazon to fish for customer data?
Wish, the online store best known for its cheap gadgets, is going to Wall Street this month. The company hopes to raise around 1.1 billion dollars (907 million euros) with the IPO.
In an open letter, more than 400 MPs from 34 countries support the 'Make Amazon Pay' campaign, which states that Jeff Bezos' company is not giving enough back to workers, society and the planet, thus evading its responsibilities.
German trade union Verdi is currently taking action at seven distribution centres of e-commerce company Amazon. It is no coincidence that the strike takes place during the Black Friday bargain festival.
In France, Black Friday will be delayed by one week: Minister of Economy Bruno Le Maire is asking for the sales event to be postponed. Retailers agree on the condition that all stores are allowed to reopen.
In the United States, Ahold Delhaize acquires FreshDirect, an online supermarket in New York City specializing in fresh produce.
Amazon is now also a pharmacist: the online giant delivers medicines to homes in the United States, including prescription medication. In doing so, Jeff Bezos' company gains insight into the medical condition of its customers.
Amazon wants to make contactless in-garage deliveries available to more people. The company is expanding its so-called 'Key by Amazon In-Garage Delivery service' to more than 4,000 American cities.
According to the European Commission, Amazon is in breach of competition rules. Competition Commissioner Margrethe Vestager argues that the web giant uses data from third-party sellers on the marketplace to favour its own business.
Intermarché, Auchan and Carrefour facilitate access to their digital platforms and pick-up points for small independent retailers affected by the new lockdown. They are doing this out of solidarity, but also out of self-interest, of course.
Amazon sold 37% more this summer, while profits even tripled. The corona effect continues, even more than analysts had expected. Christmas will be "unprecedented", according to Jeff Bezos.
Nearly 60% of all online sales worldwide are made by just six large companies. Four of these are based in China. This is shown in a new report from Activate Consulting.