Software error sparked exceptional Amazon sales | RetailDetail

Software error sparked exceptional Amazon sales

Software error sparked exceptional Amazon sales

A software error resulted in a sizable amount of products on Amazon's British version to sell for 1 cent, which in turn meant that a lot of British retailers lost plenty of money.

"20,000 pounds lost overnight"

The Repricer Express software was to blame, as an error meant that a lot of products were suddenly priced at 1 cent for an entire hour. The software is designed to automatically make sure that external Amazon sellers offer the lowest price at all times, but the software took that guideline a bit too seriously for a short while.

 

Not only were products discounted to 1 cent, butt Amazon also kept its share of the price, which meant sellers had to pay more than they actually received from the sale.

 

One of the sellers said there is a likely chance she will have to close her store. "I have lost about £20,000 overnight. Having asked Amazon to cancel the orders they are still sending them out and charging me horrendous fees", Judith Blackford told Sky News.

 

Amazon says it has managed to halt most of the sales and that it will do everything within its power to help sellers deal with the sales that did get through.

Questions or comments? Please feel free to contact the editors


Microsoft builds competitor for Amazon Go

14/06/2018

Microsoft is working on its own technology that should render checkouts in stores obsolete. The American company says it wants to be an ally for the retail sector, mostly in its struggle against Amazon Go.

Amazon bans customers who return too much

24/05/2018

Amazon is putting a stop to customers that return too many items or that “misbehave” according to the retailer: whoever crosses the line, will be banned. Dozens of customers have taken to social media to complain about this unilateral account removal.

LVMH invests millions in fashion search engine Lyst

24/05/2018

French luxury group LVMH, led by Bernard Arnault, will invest millions of dollars in Lyst once again. The luxury fashion search engine wants to expand its global expansion this way.

Amazon now delivers packages to car trunks

25/04/2018

From now on, Amazon delivers orders to the trunk of your car. The retail and technology giant has given its Prime subscribers access to get packaged delivered to the trunk of their car, without any additional costs. The service is currently limited to the United States.

Dutch Beate Uhse division not bankrupt after all

05/04/2018

German Beate Uhse’s Dutch subsidiary has not gone bankrupt after all and will continue its activities in both Belgium and the Netherlands. The company revealed the information itself after bankruptcy rumours surfaced.

Amazon often cheaper than Dutch competitors

03/04/2018

Products that are available on both Dutch web shops and Amazon.de, are cheaper at Amazon in about half the cases. Not only do Dutch stores compete with Amazon.de, which ships to the Netherlands, but there are also rumours that Amazon.nl and Amazon.be will soon become more active.