RetailDetail Congress ‘The Future of Shopping’ had substance and style | RetailDetail

RetailDetail Congress ‘The Future of Shopping’ had substance and style

RetailDetail Congress ‘The Future of Shopping’ had substance and style
Foto’s Maarten De Bouw

With six CEOs of major Belgian retailers, the 2018 edition of the RetailDetail Congress had an impressive line-up on stage the 26th of April. 


Impressive show

Transparency and trust in a rapidly-evolving society, that is what it is all about according Frans Colruyt. The financial director of Belgium's leading food discounter pleaded for connection. ZEB’s Luc Van Mol demonstrated the challenges the fashion industry faces: speed is a must, but there is no more room for error. DYI chain Hubo’s CEO Erwin Van Osta provided a spark with his impressive 3D projection. “Hubo is the Colruyt of the DIY industry”, he added. “We are going to create a vertical marketplace. We want to become, because that is the future.”


Three female CEOs (Anja Maes of fashion group FNG; Helen Willems of beauty chain Di and Carla Velghe of Dutch Hema) emphasized the importance of people in retail. Jorg Snoeck, co-author of Management Book of the Year The Future of Shopping talked to Alexa and had a drone deliver an online order live on stage. Briefly: this expertise and network event discussed both content and experience. This very successful event brought together more than 600 professionals.... see you next year?

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