Re-Set, Re-Made, Re-Tail

Every year, the RetailDetail Congress brings leading retail managers from the Benelux to the stage. Need new retail insights? Then this appointment is one not to be missed.

Main Program

**Roland Palmer**
General Manager UK, Benelux & Nordics
Alibaba

**Megan Maley**
General Manager UK – Ireland – Benelux
Zalando

**Dominique Bastin & Greet Boonen**
Founder & CEO
RainPharma

Timetable

17u00 – 17u30: Alibaba
17u30 – 18u00: Zalando
18u00 – 18u30: RainPharma
18u30 – 19u00: RetailDetail

Pre programs

Influencer Marketing

Influencer marketing is the new word of mouth. Relevance and trust are the keys to success. How do you generate engagement and interaction on social media? How do you go viral with authentic content? What opportunities and pitfalls present themselves? This seminar brings together testimonials from retailers, brands, agencies and influencers.

**Stefan Van Rompaey**
Chief Editor
RetailDetail

**Shanice Engel**
Director of Business Development
Oona

**Caroline Hombroukx**
Influencer Marketeer & Campaign Lead
Samsung

**Jelena Janssens**
Commercial PR Specialist
IKEA

Timetable Influencer Marketing

12u00 – 12u30: Welcome + Introduction
12u30 – 13u00: Oona
13u00 – 13u30: Newton Law
13u30 – 14u00: Oona
14u00 – 14u45: Break
14u45 – 15u15: Round the table with content creators
15u15 – 15u45: Panel discussion

Retail Design

Even more experience and a seamless integration of offline and online: these are the most important features of the physical store of tomorrow. Retailers and designers show the store concepts of the future. Inspiration guaranteed!

**Jan Geysen & Caroline Breckpot**
Founder & Chief Designer & Managing Partner
Puur Interieurarchitecten & Parfuma

**Karine Valy**
Managing Director
La Bottega

**Kai Czapla**
Manager Business Development
Stamhuis

**Liesbeth Delmotte & Nele Bruers**
Retail Manager & Instore Experience Specialist
Xandres & Dobit

Timetable – Retail Design

12u00 – 12u30: Welcome + Introduction
12u30 – 13u00: La Bottega
13u00 – 13u30: Parfuma & Puur
13u30 – 14u00: Xandres & Dobit
14u00 – 14u45: Break
14u45 – 15u15: Stamhuis
15u15 – 15u45: Panel discussion

Future of Shopping

In this support act, we explore new retail models: coopetition, ecosystems, subscriptions, phygital concepts and the impact of the metaverse. We do this in response to the book launch of The Future of Shopping: Re-set Re-made Re-tail, a new, completely revised edition of the successful book by Jorg Snoeck & Pauline Neerman, which was named Management Book of the Year 2018.