Kroger, the largest supermarket chain in the United States, is trialling smart shopping trolleys. The shopping trolleys also serve as cash registers, so that customers no longer have to queue.
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The current pandemic offers new opportunities for innovation: e-commerce is becoming more personal and social, while the shopping experience is becoming digital and contactless. Innovation can move fast, as the past year has proven.
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Since October, Decathlon has been testing a new technological solution in several Belgian stores in Belgium to optimise the so-called 'last-mile logistics'.
Singapore is the first country in the world to give the go-ahead to the commercial production of cultured meat. An American start-up is going to make chicken nuggets for restaurants but without the use of chicken.
Albert Heijn is no longer just a supermarket chain, but a "food technology company". As far as chief executive Marit van Egmond is concerned, digitisation can go even faster: goodbye tills and hello far-reaching personalisation.
Zalando acquires a Swiss developer of mobile body scanning technology. The startup, Fision from Zurich, should allow both shoppers and brands to determine clothing sizes more precisely and reduce the number of returns.
Access to the store from the palm of your hand: fashion retailer Zara continues to build on his 'integrated' shop model that increasingly blends online and offline. 25 Spanish stores are already taking the next step.
With a new technology partner, Carrefour wants to take its e-commerce activities operationally to a higher level and improve the customer experience. The scoop is for Belgium, other countries will follow.
The coronavirus crisis will have an impact for a long time to come in the retail sector. This may be a threat, but it also offers new perspectives: many companies see opportunities to adjust their business model. Resilience is high, 'back to normal' is no option.
The launch of the first Amazon Go outlets caused much commotion in the retail world, while simultaneously building huge expectations. But since then, all has gone very quiet around the cash-less convenience stores.
McDonald's has made its largest acquisition in 20 years. The restaurant chain buys technology company Dynamic Yield, which is able to personalize menus thanks to artificial intelligence.
In the coming years, innovative developments will be unchaining a revolution in the way we produce and consume food: think 3D printers, genetic barcodes and facial recognition cameras for dairy cattle...
The recently launched ‘Le Marché’ store formula, a first collaboration between Carrefour and Tencent, allows customers to pay with face recognition at unmanned checkouts.
In the store of the future, everything is connected and the cash register is doomed to disappear, but robots will not take over for now. That was the summary of the EuroCis retail technology convention in Düsseldorf.
Supermarkets need to reinvent themselves, as shopping behaviour has moved online and the competition is changing drastically. The focus nowadays is not as much on products as it is on experience and more technology.
An astonishing 600 Zalando employees are working on artificial intelligence. The online fashion retailer hopes to fully personalize its shopping environment, with a custom-fit product range for every customer within eighteen months.