Google is fast becoming an online department store: in the United States, the company has launched the newest version of Google Shopping, including direct checkout and strong personalisation.
» Read more
How do you combine digitisation, hyper-personalisation and wellness? Shiseido puts them together, blending them into a new, luxurious subscription formula.
» Read more
As part of its quest to pursue customisable food, the Mars concern has bought Foodspring: the German manufacturer of sports food has been acquired by Mars Edge, a division of Mars looking to innovate in the field of healthy and personalised food products.
McDonald's has made its largest acquisition in 20 years. The restaurant chain buys technology company Dynamic Yield, which is able to personalize menus thanks to artificial intelligence.
Hugo Boss has given Antwerp a first for the Benelux: the German suit chain's renovated store in Belgium's prime shopping city features a 'made to measure' service.
In the intense struggle for the customers' favour, Carrefour Belgium has presented a new service - featuring personal shoppers, delivery within 90 minutes and an app that can be expanded into a market place.
An astonishing 600 Zalando employees are working on artificial intelligence. The online fashion retailer hopes to fully personalize its shopping environment, with a custom-fit product range for every customer within eighteen months.