Amazon is releasing a self-propelled delivery robot: the Amazon Scout is a small vehicle of about knee-height and it will soon be rolling around in a Washington neighbourhood, making home deliveries to Prime members.
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The Netherlands is the second market where Zalando's physical partner programme will be introduced. More than two years after German customers, Dutch web shoppers too will be able to see on the web shop whether the item they like can be delivered through a local store.
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Zalando may have found a new trick to limit the number of returns: an oversized tag should prevent people from wearing the clothes and then sending them back. Returns will only be accepted if the tag is still attached.
Amazon is fighting back against the reproaches they received concerning the destruction of millions of unsold goods. The French VAT regulation forces them and their suppliers to destroy the items, the company says.
Every year, Amazon destroys about three million unused products in France alone. Unsold goods that have spent too much time in the distribution centres are thrown away.
Zalando has started testing smart home technology that should allow couriers in Belgium to deliver parcels inside customers' homes, even when they are not there.
Belgian supermarket chain Colruyt is introducing night shifts in its stores early next tear, in order to prepare orders for its click and collect service Collect & Go. The management hopes to get the unions' agreement as soon as possible.
Alibaba has chosen the Belgian city of Liège as the home of its logistics hub. Despite a late diplomatic challenge by the Netherlands, the first flights from China have arrived in Belgium just after the major sales event of Singles' Day.
A new employee called Toru is starting in Zalando's warehouse in Erfurt, Germany. You might consider this nothing special, but Toru is an autonomous picking robot that can not only move whole boxes, but even individual objects.
The announcement this summer that Alibaba might open a distribution centre in Liège, Belgium, was met with a lot of jealousy in the Netherlands. Prime Minister Mark Rutte has now received founder Jack Ma personally in order to try to change his mind.
In the United Kingdom, Amazon promises Amazon Prime members a next day delivery, but the Advertising Standards Authority now deems this claim misleading after a large number of complaints by dissatisfied customers.
Chinese internet giant JD.com wants to expand to Italy: the Milan office would be the second European office in a short period of time for Alibaba's great rival.
Belgian decoration chain Casa has launched a new web shop, that expands from mere click & collect to home delivery. From now on, the Dutch as well can order their furniture for home and garden online.
Alibaba will open five new warehouses, including one in Liege. The Chinese retail group will use its subsidiary Cainiao to expand its logistical network and technology.
Chinese retail giant Alibaba will invest 1.4 billion dollars in postal service ZTO and will obtain 10 % of the Chinese package service’s shares. Alibaba is also looking for a logistics center in Germany in order to conquer the European market.
From now on, Amazon delivers orders to the trunk of your car. The retail and technology giant has given its Prime subscribers access to get packaged delivered to the trunk of their car, without any additional costs. The service is currently limited to the United States.