Black Friday has a new spin-off: ‘Make up your mind Monday', the day which sees the most returns from bargain hunters who regret their decisions. It signals a major problem, as returns in the holiday season cost retailers several billions.
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Swedish fashion retailer H&M has started offering home deliveries by bike. The chain's Dutch customers are the very first to have the choice of having their orders delivered by bicycle courier.
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Ikea has taken a minority stake in Optoro, an American start-up that develops software aimed at making returns more efficient. The investment fits in with the objective of the Swedish retailer to be a circular company by 2030.
Forget FedEx or UPS: Amazon is the world's largest logistics company. As a result of this focus, Amazon is also the quickest parcel delivery company in the United States.
Dutch online supermarket Picnic has raised 250 million euros to build an automated distribution centre, that should be able to provide 150,000 families with groceries every week.
From 2021, postal tariffs for letters and parcels from abroad will increase, as each country will then be able to set its own prices for distribution. This will have serious consequences for orders placed with cheap Chinese web shops.
By 2040, Amazon wants to be completely carbon neutral. This is the promise made by CEO Jeff Bezos in a new climate commitment, motivated by employee actions. A huge fleet of electric cars would boost this objective by 2021.
British retailers angrily responds to Boris Johnson's promise that there would be no shortage of food after a no deal brexit. They point out that they can not indefinitely stockpile supplies every time a deadline day gets near.
Veepee, Belgium's largest flash sale platform, has outperformed the general e-commerce market for years - despite refusing free shipping and returns. This deliberate strategy now seems to work for them, rather than them being punished for it.
Amazon has launched a new programme to donate unsold goods to charity. The company has been attacked for systematically destroying such goods up till now.
Amazon's new return policy in the United States allows customers to drop their products without package or labels in thousands of sales points, nationwide and free of charge.
Walmart is setting aside 8 billion yuan (1 billion euros) in the coming decade to improve the logistics of the retailer in China. The American colossus has made its ambitions in the Middle Kingdom quite clear.
Belgian supermarket chain Delhaize hopes to expand its current e-commerce service to its 400 franchise stores and has started a same-day delivery test in five of those stores.
Two of Ahold Delhaize's branches have started to work more closely together: as of today, shoppers in Antwerp can collect their bol.com orders in some Delhaize supermarkets.
As click&collect has become quite popular with Europeans, Amazon is launching its "Counter" service specifically for the European market. Amazon Counter brings Amazon pick-up points to physical retailers. The project will begin in the United Kingdom and Italy, but the rest of Europe is sure to follow.
Amazon is offering employees a start-up grant of 10,000 dollars plus three months' paid salary to make the leap towards becoming self-employed couriers – delivering Amazon parcels, of course.