Food
European food retailers are facing three radical changes: hypermarkets are under a lot of pressure, discounters are surging and eCommerce's growth is speeding up. Name brands have to act quickly to guarantee their future existence, according to a Bain & Company report.
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m-Tail
According to eBay and Myer, they have created a world's first: consumers can visit a web shop completely hands-free thanks to a virtual reality application. Is it a gimmick or the future of shopping?
Fashion
German online retailer Zalando has published its definitive first quarter results, showing that first quarter turnover grew nearly 25 % - below the pace of 2015.
The world's largest internet retailer, Alibaba Group, will open an office in Amsterdam to guide Benelux-based companies to the Chinese market. Former Blokker CEO Roland Palmer will lead Alibaba Group's Benelux operations.
If co-founder Joris Beckers is to be believed, Dutch online supermarket Picnic will do to the food industry what Zalando did to fashion. He will elaborately talk about his vision for the new shape of grocery shopping at the RetailDetail Congress, on 28 April.
Cosmetics
French fashion brand Chanel now also sells its beauty products online in Belgium and the Netherlands, through its own web shop. Free shipping is included for orders surpassing 100 euro and a 10 euro fee will be charged for orders below that sum.
General
Starting 1 May, American internet giant Amazon intends to use a distribution center in Berlin' to deliver packages within two hours after the order is made. The goal is to increase its German market share, which is currently at 25 %.
The European Commission launched a website in February to allow European online shoppers to complain about an online sale, but not every country has already joined the platform. Two major markets, Germany and France, are among the latter.
The European Union's Online Dispute Resolution platform is the central online platform to settle international online sales disputes.
Almost simultaneously, three French retailers will launch a scanner to allow shoppers to scan products at home, which are then automatically added to a shopping list. This will make eCommerce even easier.
