Belgian supermarket chain Delhaize is replacing its loyalty card with an app that gives customers personalised discounts. In this way, the chain strengthens its healthy image and sharpens price perception, without getting bogged down in a price war.
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Ralph Lauren cuts deeply in its costs and workforce: the American fashion label wants to save up to 200 million dollars by laying off 15% of its employees. That would cost some 3,700 people their jobs.
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Despite the major impact of the corona pandemic, Inditex returned to profitability in the second quarter. Online growth is particularly strong and the retailer is taking further steps in its digital transformation.
Belgian luxury handbag producer Delvaux is opening its own webshop today. The company long resisted e-commerce, but its hand was forced by the corona crisis and the mandatory closing of its physical shops.
The Belgian launch of Lidl's Plus app has been a major success, but organisations representing the elderly now claim it discriminates against them.
The Dutch supermarket chain Jumbo will soon be launching its web shop in Belgium, commercial director Colette Cloosterman-Van Eerd said. The company is also expanding its online offering in the Netherlands, with amongst others a new app.
Inditex, parent company of Zara, Bershka and others, intends to be using purely sustainable fabric for its clothing by 2025. The move is part of a wider strategy focusing on sustainability and digital transformation.
How do you combine digitisation, hyper-personalisation and wellness? Shiseido puts them together, blending them into a new, luxurious subscription formula.
Carrefour is rolling out two new online services. Within the domestic market of France, the supermarket group will start to offer home deliveries everywhere from 2020 onward. And this year, customers will already be able to pick up their orders within two hours.
Costs keep accumulating at Belgian lingerie group Van de Velde, but the company will just have to see it through, says to CEO Marleen Vaesen. She is adamant digitisation is necessary and will prove fruitful.
Carrefour is showing its ambition in the digital world by opening a Digital Hub in Paris. In a partnership with Google, the retailer wants to develop new solutions based on artificial intelligence.
CEO Hans Van Bylen is increasing Henkel's investment budget by 300 million euros per year to boost the growth rate. Digital transformation is at the top of the to-do list.
French supermarket chain Monoprix announces that from now on its paper flyers belong to the past. The retailer wants to reduce its ecological footprint and therefore focuses on digital communication.
Spanish fashion group Inditex wants to sell all of its brands in every country in the world by 2020, even in countries where Zara's owner has no physical stores.
Ahold Delhaize’s American division will found a new company focused on digital innovation: Peapod Digital Labs will become a lab for new digital, eCommerce and personalization strategies.
The digital disruption has more consequences than merely the retail industry’s digitization - many more consequences according to Atos’ VP Global Market Retail, Annick Lemaylleux. At our RetailDetail Congress, she will show us the main trends.