Join RetailDetail and Herman Toch - FLRISH in Amsterdam
Alibaba’s New Retail has set new standards in the world of retail. It's combining the best (physical) customer experience with operational excellence.
Of course, we all have to learn from this Alibaba approach. There is a lot to gain by adopting many of these new ways of approaching retail.
And yet, this ‘winner-takes-all’ approach by Alibaba is not the only model for success. There is also another way of looking at new retail. One that takes into account not only the digital transformation, but also the sustainability and values transformation. It is a Purpose-led way of looking at new retail. It is a high tech, high touch model that builds on the unique identity of the retailer.
In this alternative model retail connects with societal undercurrents like the conscious consumer movements. It embraces new dominant values like meaning, humanness, fairness, transparency, togetherness, co-creation and personal skills.
This new retail model combines not only digital and physical; it also combines profit and non-profit. It bridges those worlds in surprising new business models, collaborations and customer journeys.
During this tour we will explore the flourishing scene of this model in Amsterdam. We want to look behind the scenes of this new model and understand in depth the do’s and don’ts.
Join us. Travel with us to Amsterdam on May 23 & 24. We talk and discuss the how of profit & Purpose.
It might even offer surprising new perspectives on your own Purpose in business.
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