No cashiers in new Albert Heijn | RetailDetail

No cashiers in new Albert Heijn

No cashiers in new Albert Heijn

Dutch supermarket chain Albert Heijn has opened a new store in Amsterdam, which will only use self-scanners. If deemed successful, the chain may open more of these stores.

More space for product range

Customers can scan all items while they shop, using a self-scanner or their smartphone, or otherwise they can just scan everything at the "Scan & Go" cash register. Only digital payments are possible as there are no cashiers to deal with payments and return money.

 

"It is the first time we combine all three self-scanning options in one single store", Albert Heijn's Cees Van Vliet said. There are several advantages to self scanning according to Albert Heijn: shorter lines and more space for its product range as it does not need to install cash register booths. Albert Heijn wants to enable payments through its Appie app as well and has been developing that technology for a while now, it says.

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