M&S apologises for ‘alcohol problem’

M&S apologises for ‘alcohol problem’

Marks & Spencer has had to defuse a minor row in the United Kingdom after a Muslim cashier refused to scan a bottle of alcohol. The chain stated that its normal procedures demand that an employee’s beliefs are being taken into consideration, but that things went wrong this time.

 

Reasonable adjustments

The row started after an employee refused to scan a bottle of alcohol and pointed the customer to another cash register. Islam does not allow the consumption or sale of alcohol, something Marks & Spencer normally takes into consideration when appointing tasks.

 

Similar internal guidelines state that Christians do not have to work on Sunday, while Jews do not have to work on Saturday. "It is unfortunate that our own internal policy had not been followed in this particular case,” an M&S spokesperson admitted to The Telegraph. “M&S promotes an environment free from discrimination and so, where specific requests are made, we will always make reasonable adjustments to accommodate them.”

 

Other chains carry religion policy as well

Other British chains have an internal policy regarding beliefs and religion as well, but a chain like Sainsbury’s expects all employees to handle every product. “If a belief involves not eating or drinking something in particular, they can still handle the food or drink as part of their job.”

 

At Morrissons and Tesco employees can, like with M&S, point out which parts of the job they cannot perform and both chains try to respect those choices where possible. “It would not make sense to have somebody on the till if they cannot handle certain items,” a Tesco spokesperson revealed to The Telegraph.

 

 

 

(Translated by Gary Peeters)

Questions or comments? Please feel free to contact the editors


Arket Brussels opens: discover H&M's latest concept

14/09/2017

On Friday 15 September, H&M Group’s new store formula opens its doors on the Guldenvlieslaan in Brussels. The press got a sneak preview and discovered a surprising mixture of fashion, interior design and food. 

Nordstrom opens store without storage

13/09/2017

American fashion chain Nordstrom is to trial a new store formula in Los Angeles next month, in which customers will only be able to get advice and try out clothing. Purchases can be picked up at the store at a later date.

Primark benefits from weaker British economy

12/09/2017

Irish fashion chain Primark takes full advantage of the weak British economy, which prompted its parent company AB Foods to adjust its full-year forecast. The chain will also continue its expansion plans.

Participatiemaatschappij Vlaanderen invests in FNG

11/09/2017

Government investment fund Participatiemaatschappij Vlaanderen (PMV) will invest 15 million euro in fashion group FNG in return for 5 % of its shares. The money will go towards international expansion.

Gap Inc will focus on Old Navy and Athleta

08/09/2017

American fashion company Gap will alter its internal strategy and turn its attention to Old Navy and Athleta. Gap and Banana Republic, which both received the most attention up until now, will have to step aside.

Global Fashion Group cuts losses

08/09/2017

Global Fashion Group, the fashion group founded by investment group Kinnevik and Rocket Internet, managed to lower its losses even more in the second quarter. On top of that, turnover grew more than 25 %.

Back to top