Zalando wins court case against RTL | RetailDetail

Zalando wins court case against RTL

Zalando wins court case against RTL

German e-tailer Zalando won a summary procedure against German television station RTL which means it can no longer integrally broadcast its report on Zalando's working conditions.

No death

Several weeks ago, RTL has shown a report where one of its reporters went undercover as a Zalando employee in its Erfurt distribution centre. It has now come to light several parts of that report are not true, which meant the judge decided RTL can no longer integrally broadcast the report.

 

RTL reported a death in the logistics centre and no such thing has taken place. There has also been quite a quarrel about the walking distances, with the report measuring the steps through a pedometer without the mention of what the distance of one particular step represents. "These measurements are not reliable and our company physicians have sampled walking distances between 15 and 20 kilometers in the Pick department", Zalando says. The report mentioned distances up to 27 kilometers.

 

Steps taken

Zalando has dealt with several items brought up in the report, to improve working situations in the Erfurt logistics centre. Additional seating areas have been provided, the break schedule has been improved, theft tips are no longer rewarded and the management will get more communication training. Zalando has created a new task force to implement the improvements.


"For our company and our employees, we believe it important the company's reputation was not smirched with false accusations. We will however not ignore the criticism and that is why we will keep working to implement the announced improvements and we will collaborate with our employees to create further improvements," Zalando states.

Questions or comments? Please feel free to contact the editors


Colruyt joins PostNL's grocery service

20/02/2018

The mailman will deliver groceries every two weeks from now on: PostNL will collaborate with new grocery service Stockon in the Netherlands. A remarkable fact is that its private label brands are Boni, which is Belgian supermarket chain Colruyt’s private label.

Strong growth for Chinese e-commerce once again

09/02/2018

There was another strong increase in the Chinese online market last year: compared to 2016, it achieved an astonishing 32 % growth. In that regard, China is performing exceptionally online.

European Union bans geoblocking

07/02/2018

Consumers can no longer automatically be diverted to another website or be blocked from visiting a website abroad. The European Parliament reached an agreement on this issue and the ban will probably go in effect later this year.

JD.com is looking at Europe

06/02/2018

Chinese JD.Com has plans to conquer Europe soon, which would make it a serious competitor for Amazon. The web shop’s first European market will most likely be France.

Rocket Internet wants to go public with Home24

19/01/2018

Rocket Internet wants to go public with its furniture web shop Home24 in the summer. During the next few months, it will work tirelessly to improve the web shop’s results.

Carrefour buys stake in Showroomprivé

12/01/2018

Carrefour has obtained a 17 % minority stake in flash sale seller Showroomprivé with the intent of increasing its digital and non-food reach. Former shareholder Conforama did suffer a loss.

Back to top