Zalando in trouble (again) after report

Zalando in trouble (again) after report

A German television report about Zalando's working conditions has put the e-tailer under tremendous pressure again after claims about the horrible circumstances its staff has to work in.

Ambulance every day

Julia Lobig, a reporter for the German RTL, went to work for Zalando's Erfurt logistics center and experienced first-hand the strain the German pure player's employees are under. On busy days, she had to travel 27 km and she testifies an ambulance was present almost every day to hospitalize an employee.

 

Other employees told her someone had died of a heart attack in the toilet, because of a lack of water and air-conditioning during work hours.

 

Zalando denies

Immediately after the report aired on television, Zalando sent out a declaration stating it would investigate the situation. It also immediately denied any correlation between the report and its own working situation and categorically denied that a death had ever occurred at any facility.

 

It is not the first time Zalando has featured in a report about working conditions, as it had already been the focus of a report in 2012. The company says a lot of things have changed since then, with external audits to see if the working conditions are up to par.

 

Zalando also said that a recent poll among workers proved more than 80 % is happy to work at Zalando and that is why it will research whether the report featured a structural problem or whether it was a one-off problem.

Questions or comments? Please feel free to contact the editors


Rakuten bridges gap to Japanese online consumer

30/10/2017

In Alibaba and Amazon’s shadow, Japanese Rakuten Ichiba is quickly developing. Several Western chains are using the platform to sell their products to Japanese online consumers.

Whole Foods contributes to Amazon's enormous turnover increase

27/10/2017

American Amazon’s third quarter turnover grew a lot once more, partially thanks to Whole Foods. This was the first time the chain’s turnover was added to Amazon’s overall turnover.

More than half of American families subscribed at Amazon

21/10/2017

An astonishing ninety million Americans have joined Amazon’s subscription program, Amazon Prime. Considering there are 126 million families in the United States, it is clear that Amazon has a tight grip on its home territory. What can Europe learn from this?

Safe.Shop is new global eCommerce trust mark

16/10/2017

Safe.Shop is the world’s first global eCommerce trust mark. Currently, only twelve countries signed up, but that number should increase in the future.

Fashion platform About You launches in the Netherlands and Belgium

11/10/2017

German fashion web shop About You, the second largest online European fashion retailer, officially launched in Belgium and the Netherlands following an unofficial launch in the Netherlands some time ago.

Alibaba invests billions in physical retail

28/08/2017

Over the past two years, Chinese eCommerce giant Alibaba has spent nearly seven billion euro in physical retail. Its Hema Xiansheng chain already has thirteen supermarkets and it acquired luxury department store Intime from the government in January.

Back to top