UPS acquires Belgian delivery service Kiala | RetailDetail

UPS acquires Belgian delivery service Kiala

UPS acquires Belgian delivery service Kiala

UPS has acquired Belgian delivery service Kiala for an undisclosed amount, in order to “broaden UPS's service portfolio for business-to-consumer deliveries.” Kiala delivers to 7.000 collection points in every possible kind of shop (ranging from video rental stores over convenience stores to gas stations) in Belgium, France, Luxembourg, the Netherlands and Spain.

50 million v. 4 billion parcels per year

Kiala was founded in 2010 and currently ships 136.000 parcels per day (50 million per year) for 300 webshops in five countries. In 2010, Kiala's turnover was 49 million euro, but the company hopes to have raised that amount to 54,3 million in 2011 – and even further in the next years, as the transaction will enable Kiala to grow even faster. Its French CEO, Denis Payre, told Le Monde that “everything was settled in a matter of weeks. UPS took the first step towards us, which is a nice compliment for such a small company as Kiala.”


Together with FedEx and DHL, UPS is one of the three main players in the parcel service market. The company has sent almost 4 billion packages in 220 countries worldwide in 2010, resulting in a turnover of 49.6 billion dollar (38 billion euro). UPS has almost 400,000 employees, of which 80% work in the US.

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