Order a plumber at Amazon? | RetailDetail

Order a plumber at Amazon?

Order a plumber at Amazon?

Online giant Amazon will apparently offer local chore services by the end of the year. Customers who are in need of a babysitter, a painter or a plumber would be able to make an appointment through the web shop. If a consumer buys an appliance at Amazon, he would also be able to request the assistance of someone who could install it.

Already in talks with local services

Over the past few months, Amazon has apparently already talked to websites which group these professionals in the Seattle and San Francisco region. Amazon is allegedly also in talks with several local chore companies, who would benefit from not having to invest in an online structure. Amazon’s A to Z guarantee also applies to their services, which would benefit these companies as well. 

 

Several pilot programs have already been launched. One such example is a ‘smart thermostat’ from NestLab, where Amazon gave the customer the option to also ask for a skilled laborer to come and install the device. 

 

Support third party sales

Offering chore services should help boost Amazon’s activities as 40 % of its sales are from third party companies which have opened an online sales platform at Amazon. If these companies could offer the assistance of a skilled worker, Amazon’s offer would merely become stronger. 

 

Jeff Bezos, Amazon’s CEO, has experience with local services because he has personally already invested in Pro.com – an online platform that allows customers to calculate renovation costs and to search for contractors.

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