Kiala is no more in 2016

Kiala is no more in 2016

The Kiala name will cease to exist as its owner (since 2012), package delivery service UPS, will transform it into UPS Access Points. The Dutch transformation has started, the Belgian and Luxembourgian change will start later this year.

Move towards e-commerce

Kiala is a network of pick-up points that allows consumers to pick up web shop orders or where they can send the items back to the shop. UPS bought the network in February 2012 to help move the company move towards e-commerce. At that time, Kiala had been introduced to Belgium, the Netherlands, Luxembourg, France and Spain, but it has since then expanded into the United Kingdom and Germany. It has now surpassed 12,000 pick-up points worldwide.

 

The change will be gradual. Phase one will introduce a double name, mentioning both Kiala and UPS Access Point - which is already the case in the Netherlands, Spain and France. UPS stickers are present at every Kiala pick-up point in these countries and each package gets a "Kiala will become UPS Access Point" sticker to help spread the message. By 2016, the Kiala name should have fully disappeared. 

 

UPS also intends to get several national networks to work together more closely. Since the end of June, Belgian, Luxembourgian and Dutch retailers and customers can offer a package, up to 15 euro, to a Kiala pick-up point and get it delivered all across Belgium, Luxembourg, the Netherlands, France or Spain.

Questions or comments? Please feel free to contact the editors


Yoox-Net-a-Porter thrives thanks to mobile surge

03/08/2017

Online retailer Yoox-Net-a-Porter has managed to beat analysts’ expectations in the past fiscal year, thanks to a surge in mobile sales. For the first time ever, these sales contributed more than half of the retailer’s total turnover.

Lidl constructs new distribution center in Venlo

01/08/2017

Lidl will open a new distribution center in Venlo, which will cater its web shop’s customer base. The distribution center is not a Lidl Netherlands project, but apparently an international project.

Amazon places own pick-up lockers at consumers' homes

31/07/2017

Amazon announced The Hub, a system of pick-up lockers that can be placed everywhere. They come in different sizes and can be placed both inside or outside of buildings.

Amazon's profit takes enormous hit

28/07/2017

American Amazon’s profit plummeted in the second quarter and is also lower than what analysts had predicted, despite a 25 % turnover increase.

Amazon: a looming problem for other retailers

27/07/2017

Those who thought Amazon’s growth would slow down, were wrong: the company is now worth more than 500 billion dollars. The Amazon effect is even troubling other retailers and investors. How should they react?

European web shop growth stagnates

26/07/2017

The number of companies with an online sales channel in the European Union has stagnated. The study shows that many companies are hesitant to sell abroad, because they fear fraudulent activity.

Back to top