John Walden is the new CEO at Argos, the multi-channel retailer owned by Home Retail Group. The American is a former executive VP at Best Buy and Sears Holding and takes over from Sara Weller, who left Argos last summer due to health issues.
Walden was COO at Peapod, one of the first online supermarkets, before moving to Best Buy in 1999. Eight years later, he became executive VP and chief customer officer at Sears Holding (owner of Kenmore, Land's End etc).
Wealth of internet experience
"I am delighted John is joining the team; he brings with him a wealth of multi-channel retail and technology related business experience at senior levels within a range of both large retail organisations and smaller entrepreneurial enterprises”, said CEO Terry Duddy: “We look forward to John bringing a valuable, fresh perspective to the future development of Argos."
Walden will not have an easy start at Argos: he faces quite a few challenges, as shown by the company's third quarter results. Its like for like sales went down 8.8% - the eight consecutive quarter with deteriorating results.
Argos sells 35,000 products online, ranging from televisions to
furniture. Customers can collect their orders in 759 stores. When
announcing the quarterly results, Duddy did not rule out the closing of
several stores. Walden's point of view on the matter is not yet known.