Bijenkorf wins prestigious European cross channel award

Bijenkorf wins prestigious European cross channel award

Warehouse chain De Bijenkorf has won the European Ebeltoft Cross Channel Retail Case, a prize for excelling as a cross channel retailer. On a global scale, it came in third.

Connected Store

Ebeltoft analysed 146 retailers from 16 different countries, based on different aspects. For example, the click & collect capabilities and the shopping opportunities through computer, smartphone and tablet were some of the things Ebeltoft looked at. How the online world merges with the physical stores is also an important factor.

 

De Bijenkorf managed to beat all European competition as it apparently had the best results as a "connected store". In that sense, its online platform had the best connection to the actual stores.

 

In total, 100 European retailers were examined and German retailer Conrad came in second and Swedish Webhallen came in third. British companies Marks & Spencer and New Look were fourth and fifth.

 

Praise for the Netherlands

In general, the researches praised the Netherlands in general with research showing that only the United States and the United Kingdom still ahead in terms of cross channel shopping.

 

Worldwide, De Bijenkorf managed a third spot, trailing 2 American retailers. Number 1 is Best Buy, which excelled at click & collect. Number 2 is Nordstrom, which apparently has the best service, both offline and online, according to the research.

Questions or comments? Please feel free to contact the editors


Alibaba invests billions in physical retail

28/08/2017

Over the past two years, Chinese eCommerce giant Alibaba has spent nearly seven billion euro in physical retail. Its Hema Xiansheng chain already has thirteen supermarkets and it acquired luxury department store Intime from the government in January.

Alibaba exceeds expectations

17/08/2017

Chinese Alibaba has trumped analysts’ turnover and profit expectations with its first quarter results. Its profit even doubled compared to the year before.

Aldi will home deliver in the United States

16/08/2017

German discounter Aldi is starting one-hour deliveries for online orders in the United States, using startup Instacart. Amazon’s reaction was swift: it will test lockers in which custumers can collect items two minutes after ordering them.

Yoox-Net-a-Porter thrives thanks to mobile surge

03/08/2017

Online retailer Yoox-Net-a-Porter has managed to beat analysts’ expectations in the past fiscal year, thanks to a surge in mobile sales. For the first time ever, these sales contributed more than half of the retailer’s total turnover.

Lidl constructs new distribution center in Venlo

01/08/2017

Lidl will open a new distribution center in Venlo, which will cater its web shop’s customer base. The distribution center is not a Lidl Netherlands project, but apparently an international project.

Amazon places own pick-up lockers at consumers' homes

31/07/2017

Amazon announced The Hub, a system of pick-up lockers that can be placed everywhere. They come in different sizes and can be placed both inside or outside of buildings.

Back to top