Apple's online stores were down for 11 hours

Apple's online stores were down for 11 hours

A worldwide technical problem scuppered Apple's online stores (iTunes and App Store) for 11 hours, possibly costing the company more than 20 million euro.

iCloud and iBook Store also in trouble

The online stores were available the entire time, but customers could not finalize purchases as a prompt told them it was temporarily impossible to do so. The technical malfunction also hindered its iCloud and iBook Store services and lasted about 11 hours.

 

There is no information about how much this error cost, but according to the American Chicago Tribune paper, the iTunes and App Store generate about 50 million dollars in turnover per day. A quick calculation results in some 22.9 million dollars (about 21.7 million euro) in lost revenue.

Questions or comments? Please feel free to contact the editors


Safe.Shop is new global eCommerce trust mark

16/10/2017

Safe.Shop is the world’s first global eCommerce trust mark. Currently, only twelve countries signed up, but that number should increase in the future.

Fashion platform About You launches in the Netherlands and Belgium

11/10/2017

German fashion web shop About You, the second largest online European fashion retailer, officially launched in Belgium and the Netherlands following an unofficial launch in the Netherlands some time ago.

Alibaba invests billions in physical retail

28/08/2017

Over the past two years, Chinese eCommerce giant Alibaba has spent nearly seven billion euro in physical retail. Its Hema Xiansheng chain already has thirteen supermarkets and it acquired luxury department store Intime from the government in January.

Alibaba exceeds expectations

17/08/2017

Chinese Alibaba has trumped analysts’ turnover and profit expectations with its first quarter results. Its profit even doubled compared to the year before.

Aldi will home deliver in the United States

16/08/2017

German discounter Aldi is starting one-hour deliveries for online orders in the United States, using startup Instacart. Amazon’s reaction was swift: it will test lockers in which custumers can collect items two minutes after ordering them.

Yoox-Net-a-Porter thrives thanks to mobile surge

03/08/2017

Online retailer Yoox-Net-a-Porter has managed to beat analysts’ expectations in the past fiscal year, thanks to a surge in mobile sales. For the first time ever, these sales contributed more than half of the retailer’s total turnover.

Back to top