"Amazon at an inflection point: stores are the future of e-commerce" (Natalie Berg)

Natalie Berg (pic Maarten De Bouw)

Everything we find normal online today, we owe to Amazon. But to become even more successful, the empire of Jeff Bezos will also have to break through in fashion and food. That cannot happen without physical stores, says retail expert Natalie Berg of NBK Retail.

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