“The future of our department stores will be ‘phygital’” (Philippe Houzé, Galeries Lafayette)

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Galeries Lafayette

“In the rapidly changing world of retail, we have been considered dinosaurs. But we adapted constantly, like chameleons, and we now have to become agile like dolphins,” says Philippe Houzé, who is the current chairman of the Galeries Lafayette Group. He sees great potential in a close relationship between the physical and the digital world.

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