JBC engages commuters for returns

JBC engages commuters for returns

Clothing chain JBC is starting a collaboration with the Belgian start-up Hytchers for its returns. This means that commuters will soon transport and deliver the parcels.


Starting this year, JBC will have returns handled by the Hytchers subplatform, which delivers and returns parcels according to the 'crowdsourcing' principle. Private individuals can use an app to select packages that are on their shuttle route. When they deliver them, they receive points that they can exchange for vouchers at Hytchers partners.


"We mean it when we say that we want to be socially responsible! That is why we are constantly looking for new ways to put these values into practice. In every part of the production process, we ask ourselves what could be done better. This also includes the return of our packages", said CEO Bart Claes. With this measure, JBC wants to green its return policy: "JBC customers get a sustainable solution for their return packages and drivers use their commute time to make extra income and do a good deed for the environment," Claes says.


Hytchers exists since 2017. The Liège company currently has a community of 10,000 users. Together they have already made more than 40,000 deliveries for more than 120 e-commerce companies.