Fitness check report finds EU consumer law largely suitable for digital age | RetailDetail

Fitness check report finds EU consumer law largely suitable for digital age

Fitness check report finds EU consumer law largely suitable for digital age

(content provided by EuroCommerce) An European Commission report has concluded that existing laws are well equipped to deal with the expansion of e-commerce. While there may be some issues, a major overhaul is not necessary.

More awareness needed

The European Commission last week published the results of the Better Regulation Fitness Check of all the major consumer protection laws. The report concludes that existing consumer law is fit for purpose and no major overhaul is needed to address the expansion of e-commerce. The report saw problems with awareness among consumers, traders and enforcement bodies, and some issues surrounding enforcement.

 

These results are in line with EuroCommerce’s position, underlining the overall positive impact of consumer law and calling for maintaining the status quo. The Commission will propose some legislative and non-legislative action, including awareness-raising for consumers and traders, and guidance on the Unfair Contract Terms Directive and the Consumer Rights Directive (CRD).

 

The Commission will also draw up voluntary principles for better presentation of consumer information and there will be targeted legislative changes, introducing transparency requirements for online platforms and extending protection for free digital services. The Commission is also planning to improve individual redress and streamline enforcement. Ahead of the upcoming legislative proposal, the Commission will launch an online public consultation and will publish an Impact Assessment.

Questions or comments? Please feel free to contact the editors


Gerelateerde items

Walmart and Microsoft team up to beat Amazon

18/07/2018

Two major American companies join forces to try to beat the omnipresent threat of Amazon: Walmart (Amazon's biggest competitor in retail) and Microsoft (Amazon's main rival in cloud services) have signed a strategic partnership for the next five years.

Sales of PCs grows for the first time in six years

13/07/2018

For the first time in six years computer sales showed growth again: in the second quarter of 2018 they increased by 1.4%. According to research firms Gartner and IDC, the sales increase is mainly due to growth in business markets.

Retailhub Inspiration Tour: the customer journey becomes very different

09/07/2018

Thanks to Retailhub by RetailDetail, Antwerp has one more unique retail hot spot. Professionals can experience the future of retail in the Benelux' only retail inspiration platform, with 1250 sqm of innovative technology and huge trends.

Breakthrough in Karstadt-Kaufhof merger

05/07/2018

Canadian Hudson’s Bay and Austrian Sigma Holding have not reached a preliminary agreement about the merger of their respective department store chains Kaufhof and Karstadt: the Canadian company says it has only signed a letter of intent.

Alibaba CEO and Belgian PM discuss investment in Liège

04/07/2018

Alibaba founder Jack Ma has discussed a possible investment in Liège, Belgium with the country's prime minister Charles Michel. Afterwards no decisive statements were made by either party.

Toys "R" Us closes American stores amidst reboot hopes

02/07/2018

Final curtains for Toys "R" Us in the United States: all the stores have closed and 30,000 employees are laid off. Against all odds, some however still hope for a second life for the troubled chain.