Products that receive positive reviews on web shops not only generate more sales, but also end up being returned more often, a study shows. High expectations also lead to an increased customer dissatisfaction.
Online retailer ASOS is currently facing a lot of criticism after a British MP demanded a investigation into XPO, one of its logistical subcontractors. According to the claim, working conditions would be appalling, a claim Asos vehemently denied.
Online market place Etsy, which focuses mainly on vintage and artisan products, is growing very fast: gross sales were up more than 22 % on the back of double digit growth for both active buyers and sellers.
In its past quarter, German fashion web shop Zalando performed very well once more. Turnover grew 25 % to 916 million euro and its gross profit tripled to 77 million euro, thanks to the mobile shoppers.
In September, Metro Group will launch a pilot program in Düsseldorf, Germany, to see whether robots can deliver online Media Markt deliveries. The move sets it apart from competitors who are experimenting with drone deliveries.
Walmart reached a deal to acquire online retailer Jet.com, a deal that had been lingering for a few days but has now been officially announced. Walmart will pay 3.3 billion dollars (3 billion euro) to acquire the company.
American online retailer Amazon presented its first cargo plane, the first of what should become a entire fleet. The Boeing 767-300, transformed into a transportation plane, prominently features "Prime Air" on its side, alongside the Amazon logo.
Chinese Alibaba wants to connect to 1 or 2 countries, to investigate how a global eCommerce network could turn out to be in the future. Founder Jack Ma hopes other parties are willing to back the project.
Dutch start-up company 3D Hubs, a marketplace for 3D printing services, attracted 7 million dollars' worth (6.26 million euro) of funding. The money should help improve the service for professional users.